Tony was great. Communication, service, convenience. Thank you!
9/17/2024
The Roarke. VERIFIED CUSTOMER
Exceptional work
9/17/2024
Jacquelin K. VERIFIED CUSTOMER
This is my first experience with Ford as I come from a family of Lexus and Mercedes, so I was a bit worried but Tony Ybarra made my first experience perfect. The tire was not in the warehouse he made sure to send someone pick it up from another warehouse , told me not to worry everything is under control and indeed it was
Than you Tony
9/16/2024
James S. VERIFIED CUSTOMER
Francisco Bretado is the number great customer service ????
9/16/2024
Apolonio B. VERIFIED CUSTOMER
I received excellent service from Francisco and his coworkers. Francisco was professional and efficient. He kept me updated on the status of my vehicle and returned it to me in a timely manner.
9/16/2024
Stephen W. VERIFIED CUSTOMER
Crystalwas quick and efficient in checking me in, and handled my special request to check brakes well.
9/16/2024
Cynthia M. VERIFIED CUSTOMER
Francisco Bretado answered many of my questions and, as always gave me excellent, courteous service. I never dreamed that my new Corsair was sold to me without a tire warranty for road hazards, but was glad that Francisco said he would talk to the Finance Dept and have them call me so I could purchase one now. Francisco is always willing to go that extra mile!
9/14/2024
Raul E. VERIFIED CUSTOMER
Tanks for your service
9/14/2024
Myrna M. VERIFIED CUSTOMER
Rafael was great in communicating with me on what was being done to my vehicle. Although, I may have some follow ups on the mechanical service, I feel confident that Rafael will provide excellent customer service at his ability.
9/14/2024
Maria H. VERIFIED CUSTOMER
Excellent customer service from Rafael Gonzales- Moran. He was in constant contact with me while my car was being serviced and kept me fully informed of the progress. He went above and beyond and I am very satisfied with the services I received.
9/14/2024
William J. VERIFIED CUSTOMER
Yes Professional
9/14/2024
John G. VERIFIED CUSTOMER
They did a great job,
9/14/2024
Don C. VERIFIED CUSTOMER
Absolutely Superb,Excellent Service
9/13/2024
Royal Truck. VERIFIED CUSTOMER
Tony always gives Royal Truck Body Excellent service.
9/13/2024
Ernie A. VERIFIED CUSTOMER
Ok,I was really satisfied with the service.
9/13/2024
Thomas M. VERIFIED CUSTOMER
Terrible communication with my service advisor Richard Juarez. Unable to reach when called, does not return phone or text messages left for him. Reached back today leaving both a voice message and text message, still no reply.
Still having issues with the vehicle and needing direction. Would very much like someone to call me.
9/12/2024
Maureen R. VERIFIED CUSTOMER
Ruben was very helpful and knew just what I needed. Thank you for your great service.
9/12/2024
Edgar B. VERIFIED CUSTOMER
Rafael was so friendly and informative. Communication was great and swift work with my vehicle!
9/12/2024
Erika . VERIFIED CUSTOMER
Did not like this experience, My car came back to me on 22 miles to empty plus they usually do a complementary wash and a quick vacuum ,this time the front was vacuum, but the Back passenger and back driver side wasn’t looks like they only did a half job , they mentioned to me that the employee that usually does all that wasn’t feeling good. I did get an apology but I had to drive from work straight to the gas station, my car is a hybrid Cerritos usually charges it , But this time I didn’t even get a charge