Yes I was very pleased with Crystal Rivera service as my analyst. She is very accommodating. A professional woman I’m sure is an asset to the Ford company.
9/27/2024
Harrieth R. VERIFIED CUSTOMER
Rafael took time to explain the process. My vehicle was completed sooner than expected and upon arrival Rafael took the time again to explain as yo what services and recalls that was completed. Gave me the opportunity to ask questions. Hope to get him again because my previous service experience with another employee was nothing nice.
Thank you Rafael you are definitely a people person. Appreciate your assistance and professionalism.
9/27/2024
Judi M. VERIFIED CUSTOMER
Thanks for everything Francisco and Oscar. You guys are the best.
9/27/2024
**** P. VERIFIED CUSTOMER
Richard Juarez is the best ! Very good performing his job ! He is an asset to your dealership! More power to you all !
9/26/2024
Victor M. VERIFIED CUSTOMER
Great service great people
9/26/2024
Nira T. VERIFIED CUSTOMER
The service received recently was excellent very professional and courteous.
9/26/2024
Darin O. VERIFIED CUSTOMER
Great employee
9/25/2024
Spectrum (. VERIFIED CUSTOMER
Adrian Gonzalez is my go-to person for all things related to our fleet. He consistently provides precise ETA's and ensures that SPECTRUM Fleet remains in compliance. His proactive approach updating me on Pending recalls and making sure our vehicles are in safe operating condition is invaluable to me. His dedication and attention to detail gives me confidence that ore fleet is always running smoothly.
Sincerely Abraham Reyes.
9/25/2024
D&M Auto. VERIFIED CUSTOMER
I sant a message to Adrian and I’m waiting for a response. My truck had been at their dealership for months without being repaired.
9/25/2024
James B. VERIFIED CUSTOMER
Excellent quick service. He even speaks French. Tres bien!
9/25/2024
Dora E. VERIFIED CUSTOMER
Representative was professional and friendly throughout the whole process and kept me updated on my cars status.
9/24/2024
Harry N. VERIFIED CUSTOMER
Eduardo did a great job on communicating the problem and providing timely updates throughout the service process. Great customer service! Thank you.
9/24/2024
Myra R. VERIFIED CUSTOMER
Job well done.
9/24/2024
Margarita L. VERIFIED CUSTOMER
Excelente
9/24/2024
Daniel G. VERIFIED CUSTOMER
Francisco did a great job of expediting my needs my needed work. MyHe is very attentive
9/24/2024
Raul R. VERIFIED CUSTOMER
Crystal Lopez went above and beyond to help me out. Thanks again Crystal
9/23/2024
Frank B. VERIFIED CUSTOMER
Crystal is an absolute gem. You are very fortunate to have such a diligent and caring representative.
9/23/2024
Sandra D. VERIFIED CUSTOMER
Rafael was very professional
9/22/2024
Anthony . VERIFIED CUSTOMER
Job wasn’t done but the process was handled professionally. Thank you for making my first experience with your dealer a pleasant one. ????
9/22/2024
Bomer Q. VERIFIED CUSTOMER
my brakes were fine prior to the visit now it takes a while to stop. my car received "new" wheels but they look very used and dirty. Did not get treated with respect whilst on site.