Tom was very helpful with me and my situation. I thank him greatly.
3/29/2024
Benjamin V. VERIFIED CUSTOMER
Service advisor was great. My whole service experience was great u til it was time to check out and leave when it was discovered that someone else’s name and contact information was added to my vehicle’s account with no reason and no resolution prior to leaving the dealership. I asked for a phone call back confirming that my account had been restored to my information and have yet to receive a call. I asked if my ford points had been affected by the mishap and was told they did not know but “probably not”. Ben Vorndran
3/28/2024
Bob M. VERIFIED CUSTOMER
Good job
3/28/2024
Cheryl M. VERIFIED CUSTOMER
Great job. Great communication and service! The option of them picking up my vehicle and bringing it back when the work is complete is absolutely invaluable!! I’ll never take my business anywhere else!
3/27/2024
Michael N. VERIFIED CUSTOMER
Quick, easy and at a good price.
3/27/2024
Amy L. VERIFIED CUSTOMER
Tom always does all he can to help in every way he can.
3/27/2024
Robert S. VERIFIED CUSTOMER
Bob Thomas Ford had been great to deal with.
Tom and the service group have been excellent and have communicated throughout the entire process of fixing my vehicle.
They want above and beyond when dealing with the warranty company and helped make sure I got my vehicle back in a timely manner.
3/27/2024
Stacey R. VERIFIED CUSTOMER
First time at the Fast Lane for an oil change and tire rotation. Everyone was prompt and courteous, in and out within an hour.
3/27/2024
Emiliano T. VERIFIED CUSTOMER
I was not notified that the car needed to replace some parts to get the aligment done correctly. But they did it any way with out letting me know. Thats not all when I was talking to a young cashier which she was nice explained what they did or was done . But there was another cashier telling her that she does not need to tell me anything to me about what was done or if it needed something to be replace. I was not happy with that comment.
3/27/2024
Kathy O. VERIFIED CUSTOMER
Service is always perfect
3/26/2024
Bernard L. VERIFIED CUSTOMER
We had a lack of communication. This made the bill higher than I expected
3/26/2024
Mary B. VERIFIED CUSTOMER
Alex was very polite and really did his best to be helpful.
3/26/2024
Judith H. VERIFIED CUSTOMER
Your Service guys, in the Quick Lube place are very nice.
3/25/2024
Bridgitte J. VERIFIED CUSTOMER
Tom was very helpful with my Bronco Sport service visit. He went above and beyond to help me and I will recommend your department.
3/25/2024
Matthew F. VERIFIED CUSTOMER
Excellent service
3/25/2024
Dennis T. VERIFIED CUSTOMER
Truck service manager is the best
3/24/2024
Craig H. VERIFIED CUSTOMER
He does a wonderful job I enjoy working with him
3/23/2024
Matias V. VERIFIED CUSTOMER
They don’t know what they doing
3/22/2024
Sylvia H. VERIFIED CUSTOMER
We are always happy with our Ford team and their excellent service
3/22/2024
Justin S. VERIFIED CUSTOMER
Tom was very helpful and understanding of our vehicle’s needs and gave us different options on the direction to get it repaired. Have always been very satisfied with both locations of your dealerships.