I keep coming back because you do a great job whether it is as simple as an oil change or I need a more complicated major service. I know I will be treated fairly.
4/11/2026
Cindy M. VERIFIED CUSTOMER
Joe Martz was very helpful and let us know what was wrong with our
Lincoln Aviator. Our vehicle was serviced and we are happy with the service we received.
4/10/2026
Tony J. VERIFIED CUSTOMER
Joe has always helped me out and has been very friendly, knowledgeable, and trustworthy. I came up there frazzled and needed 2 batteries in my Superduty to drive to South Bend and work and he got me right in. The staff helped me troubleshoot some other issues real quick and I was on my way. Very impressed and will be back and recommend.
4/10/2026
Carolyn P. VERIFIED CUSTOMER
Great
4/10/2026
David K. VERIFIED CUSTOMER
Quick and courteous service
4/9/2026
Patricia C. VERIFIED CUSTOMER
Tom was very respectful and understanding with me and my situation
4/9/2026
Steven C. VERIFIED CUSTOMER
Took two hours and five minutes two hours and 10 minutes to do a oil change tire rotation in inspection, which I thought was a little too long part of it was my truck set outside cause I can see it for 35 minutes before I was contacted that I was ready to pay the bill I guess the lady behind the counter was busy but still that’s an awful long time to sit and wait
4/8/2026
Ryan H. VERIFIED CUSTOMER
John did great job on notifying me on everything
4/7/2026
Stephen S. VERIFIED CUSTOMER
I found a small ding in my door. I noticed that when the vehicles are in the lift rack, there's not much room to get in and out of the vehicle, and yet there doesn't appear to be any padding or attempt to pad doors and the rack frame itself.
4/6/2026
Rick C. VERIFIED CUSTOMER
None, satisfied.
4/4/2026
Tyrone M. VERIFIED CUSTOMER
I'm satisfied with the service that was provided to get my car back on the road it was much appreciated thanks!
4/4/2026
Elijah A. VERIFIED CUSTOMER
Driver accidentally kept my invoice.. and is mailing it to me. Other than that, great service
4/2/2026
Janel N. VERIFIED CUSTOMER
Every time I come to get a vehicle serviced, every person I have encountered is always stellar. They are always personal and friendly and they really take care of the customers. Thank you to the whole crew!
4/2/2026
Jeremy T. VERIFIED CUSTOMER
Great job
4/1/2026
Brian G. VERIFIED CUSTOMER
Great service, as always.
4/1/2026
Jerry D. VERIFIED CUSTOMER
Michelle Williams was a pleasure to do business with. She is very attentive to your needs and follows through on what she promises. Very pleased with the employees at Bob Thomas Ford.
4/1/2026
Teresa K. VERIFIED CUSTOMER
Have been with BTF since I bought my Edge . Love my SUV still. Tom keeps it well serviced and I totally trust him!
3/31/2026
Carolyn S. VERIFIED CUSTOMER
He was quick to respond and connect me with the right prople
3/31/2026
Regina U. VERIFIED CUSTOMER
TRUMAN IS GREAT!
3/31/2026
James Q. VERIFIED CUSTOMER
Easy in easy out, quick service. Same folks working on my vehicle, I like that tell's you something.