I was waited by for three hours for a part and they finally told me that it was not in stock and I would have to come back. That didn’t stop them from trying to talk me into doing other maintenance items on the car costing over $800. I believe they kept me there hoping I would get the work done instead of sending me home right away and telling me to come back a different day for the part.
8/18/2020
Nykeema Williams. VERIFIED CUSTOMER
Jeffrey Alvarado was very professional, he kept me informed and was very helpful during my wait
8/18/2020
Min Che. VERIFIED CUSTOMER
Michael provide a well done professional service to us.
8/17/2020
Wally D. VERIFIED CUSTOMER
Outstanding service
8/17/2020
Maria Z. VERIFIED CUSTOMER
Please call me ****-****-xxxx
8/16/2020
Patrick M. VERIFIED CUSTOMER
Great job
8/16/2020
Marie M. VERIFIED CUSTOMER
Service is great but the bills keep getting higher and higher. It’s difficult to get service for less than $500 even when I think the service need is minimal. There is always something additional...
8/15/2020
Adam W. VERIFIED CUSTOMER
Julio was very helpful in hearing our needs and providing a quick, reasonable solution. Will reach out to him when ready to purchase another vehicle.
8/15/2020
Wilson C. VERIFIED CUSTOMER
Very helpful and nice.
8/15/2020
Michelle F. VERIFIED CUSTOMER
Very attentive and helpful. The best service I've gotten in any honda service facility.
8/15/2020
Lalaine D. VERIFIED CUSTOMER
Jeffrey have been courteous n explicit n pro all around. Thanks
8/15/2020
Md T. VERIFIED CUSTOMER
Here is that lot of hidden price and service
8/14/2020
Abigail M. VERIFIED CUSTOMER
He was great!
8/14/2020
Christine M. VERIFIED CUSTOMER
Nothing short from excellence describes the customer service provided by Manny Herrera. Overhearing problematic customers complain, its impressive to overhear him de-escalate a situation in such a professional and compassionate manner. He deserves a raise ! In my times visiting Honda Manhasset it has always been a positive experience (addressing my concerns and with resolution). If Im lucky to be greeted by Manny his service always exceeds the expectations. Thank You !
8/14/2020
Bomin Kwon. VERIFIED CUSTOMER
I had called them 15 times but never answer it. And the message told me my vehicle had done for all the services, but it doesn’t tell me about when to pick up even though I reply back.
8/14/2020
Hopelin B. VERIFIED CUSTOMER
Get job on my case but need better chairs in waiting room
8/13/2020
Manuel Z. VERIFIED CUSTOMER
Worst Services given by Manny its clear he doesn't listen at customers needsat empire honda my appointment for oil and filter and payed for wheel alignment and brakes