So so. Mike was rude. He made comments that was extremely unprofessional.
8/12/2020
George B. VERIFIED CUSTOMER
I was very pleased with the service provided by Manny Herrera. Thank you
8/12/2020
Jean M. VERIFIED CUSTOMER
Michael was great, very personable and knowledgeable.
8/11/2020
Kourosh G. VERIFIED CUSTOMER
Great service
8/11/2020
Lori D. VERIFIED CUSTOMER
Manny Herrera is a con artist. After observing his salesman-ship as well as experiencing it, I have come to the realization that commission is his number one priority and most times his customers pay a hefty price as a result. He is very good at disguising his manipulation because many customers walk into that dealership not knowing much about their vehicle and what is needed and he, as well as his coworkers, take full advantage of this through forced and disingenuous friendliness. It was disgusting to witness and even more secretariat to experience. The better business bureau will surely allow me to share these findings allow future customers to be aware of the dishonesty.
8/10/2020
Andy R. VERIFIED CUSTOMER
Jeffrey always greets us and is very welcoming, assuring and confident with any questions, or concerns that I may have when I come in. I’ve had cars for over 15 years and I have to say dealing with Jeffrey and the whole Empire Honda staff has truly been a satisfying worry free experience. I refer so many people to this establishment when they’re car shopping.
8/10/2020
Lauren T. VERIFIED CUSTOMER
Thank you, Jeff was very helpful!
8/9/2020
Mary F. VERIFIED CUSTOMER
Very good job
8/9/2020
David G. VERIFIED CUSTOMER
Thanks for your good service!
8/9/2020
Antonina D. VERIFIED CUSTOMER
Very polite patient honest and man of his word.
8/9/2020
Christopher L. VERIFIED CUSTOMER
Was given a service estimate of 60-90 minutes. Then after 2 hours my car still hasn’t been brought back to be looked at the the technician yet. Then I wasn’t out until close to 3 hours from when I brought in my car. I would appreciate a more accurate estimation of the time required for service so I can properly decide if I wanted to wait onsite for my car. The same exact thing happened last time I brought in my car where I was quoted 60 minutes to service my car and it ended up taking 4 hours. So it seems this wasn’t a one off incident!
8/8/2020
Alexkdandr Y. VERIFIED CUSTOMER
Michael Disanti is very professional with Spence of humor
8/8/2020
Marie S. VERIFIED CUSTOMER
Thank you, Manny! I appreciate your “get it done!!” Spirit!
Have a happy summer!
Marie S
8/8/2020
Alice C. VERIFIED CUSTOMER
He did everything he was supposed to do. But it would be appreciated if you would upgrade the ladies rest room. No paper towels!!!
8/7/2020
Adrienne E. VERIFIED CUSTOMER
I got an appointment same day and everyone was great, especially Michael.
8/7/2020
Errol C. VERIFIED CUSTOMER
Good
8/7/2020
Claire D. VERIFIED CUSTOMER
$65 for oil change on a Honda
Is outrageous, full synthetic or not