I wasn’t totally happy with your appointment process. My appointment was 815 and I watched my car get pulled in to the garage at 9:08 When I asked the response I was given was it’s just to hold a spot I watched people that came after me come and go.
That never happened before and I have taken my car here many times.
9/5/2020
Joanne A. VERIFIED CUSTOMER
Honest and work well done
9/5/2020
Hamdy A. VERIFIED CUSTOMER
You thank you very much for the job you did
9/4/2020
Deandre M. VERIFIED CUSTOMER
My guy jeff always make sure I'm satisfied , and asks is there anything else I need help with.
9/4/2020
Alan C. VERIFIED CUSTOMER
I noticed today that the tire pressure idiot light was out & very happy to see that after it being on for a lengthy period of time ????
9/4/2020
Diana E. VERIFIED CUSTOMER
I will not be completely satisfied anymore.
No amount of apology or making amends will appease me. I have concluded that the service in this dealership is poor. I cannot return my vehicle. And it’s not the vehicle that was the problem. My lesson learned in this transaction is not to bring future business in this dealership.
9/3/2020
Mark R. VERIFIED CUSTOMER
Car was done ontime, even fixed something I didn't know needed repair.
9/2/2020
Annie W. VERIFIED CUSTOMER
Manuel Herrera is the best.
9/2/2020
Luigi C. VERIFIED CUSTOMER
Mr. Manuel Herrera is a rude individual I called six times trying to talk to him they put me on hold at 15 to 20 minutes at a time I finally gave up this Honda dealership is giving Honda a bad name
9/2/2020
Jeffrey A. VERIFIED CUSTOMER
Awesome service......thanks!!
9/1/2020
Gonzalo P. VERIFIED CUSTOMER
Good service today!
9/1/2020
Chad G. VERIFIED CUSTOMER
Jeff was great and the service was 1-2-3. Thanks again
8/31/2020
Palmira V. VERIFIED CUSTOMER
The roof of the car was left dirty/ grease
8/31/2020
Harry G. VERIFIED CUSTOMER
My car smelled like grease for two days after my service.
Why was that ?
8/31/2020
Spencer E. VERIFIED CUSTOMER
Jeff was great.
8/30/2020
Derek O. VERIFIED CUSTOMER
He did a great job
8/30/2020
Daniel C. VERIFIED CUSTOMER
I was clearly lied to by my service rep Jeffrey Alvarado
8/29/2020
Rapahel H. VERIFIED CUSTOMER
When presenting the identical ‘oil change/free tire rotation’ coupon to the one presented on 7/29/20 for our 2017 CR-V, I was charged $65.16 for the service when one month ago I was charged $43.40 ... respectfully, I consider it outrageous that in one month’s time I would be charged $21.76 more for exactly the same service offer. Additionally , when starting the vehicle I found controls touched that there was absolutely no reason to touch. Possibly something to do with the multi point inspection is why the air conditioning was left running, however there is absolutely no reason why both the “A” and “B” mileage readings were reset to “0” ... setting these readings are my personal choice and not something that was at all necessary to change for the service that was performed. Please feel free to respond ... particularly to the later point, as at the moment I am not in the least bit satisfied with yesterday’s service experience. Thank you.
8/29/2020
Christopher P. VERIFIED CUSTOMER
Jeffrey was very helpful, friendly, and professional.
Thanks for the assistance