Jeffrey maintained a professional demeanor and addressed my concerns with my Honda. Despite my concern on price, he was able to advise me with the appropriate recommendation to get me back in my car today. I want to thank Jeffrey for being cool and down to earth. Car feels good coming out of the lot today, I will use this service in the future. Jeffrey ????????!
10/7/2020
Rendal T. VERIFIED CUSTOMER
They sprayed only some of the scratches that was on my car. The job wasn't complete.
10/7/2020
Sandro R. VERIFIED CUSTOMER
Jeffrey was informative and the service was fast and everything seems ok
10/6/2020
Carlos R. VERIFIED CUSTOMER
the Lord knew how to help me in the best way
10/6/2020
Harrison K. VERIFIED CUSTOMER
Always great service !!!
Mr Jeffrey was very nice and great service !!!
10/6/2020
Longjing C. VERIFIED CUSTOMER
had some?scratch? did not fix
10/5/2020
Hardik S. VERIFIED CUSTOMER
I got there too early and forgot to check-in, they were still very helpful and got me out of the dealership on time.
10/4/2020
Renee Feld. VERIFIED CUSTOMER
Jeffrey was terrific
10/4/2020
Charles O. VERIFIED CUSTOMER
I usually get a postcard from you with an offer for an oil change at a price well below forty dollars, I know I didn’t get one this time but I was still surprised at how much it cost me this time ($54.26)
10/3/2020
Rebecca W. VERIFIED CUSTOMER
I was very happy with how quickly my car received attention for its safety inspection, even without an appointment. Manuel was also very pleasant and helpful. I do wish the paperwork would make it more quickly from vehicle completion to processing for pick-up; I think that delay may be more likely caused by the process rather than people. I also wish I would have been able to make appt on the website (interface slightly broken) and that my customer profiles were merged.
10/1/2020
Erin M. VERIFIED CUSTOMER
Everything was good
10/1/2020
Nicholas T. VERIFIED CUSTOMER
Very responsible.
10/1/2020
Carlos A. VERIFIED CUSTOMER
A good delivery
9/30/2020
Michael L. VERIFIED CUSTOMER
Mr. Alvarado provided professional, thorough and courteous service. The work performed was completed in a timely fashion.
9/30/2020
Shallon W. VERIFIED CUSTOMER
Excellent customer service. Friendly and polite. Service was finished as Jeffrey Alvarado promised
9/30/2020
Doreen K. VERIFIED CUSTOMER
Professional, Efficient and fast service.
9/27/2020
Scott W. VERIFIED CUSTOMER
My wife was horrified that they ripped her off when she went in dir an oil change. Vincent Torres was terrible so was Jeffrey Alvarado. Treated my wife like garbage and funny thing our lease is almost up soon and you have pushed us away from ever considering Honda for our vehicular needs. We have a second car we lease from Hyundai with free oil changes all 3 years we have the car.
You can call me at ****-****-xxxx.
Very disappointed with your so called customer service given today. You need to reverse the charges for that oil change immediately.
9/26/2020
Charles J. VERIFIED CUSTOMER
I was there to get a new key. After 3 hours and $250, I picked up the car and the remote did not work. It was not programmed correctly. No one tested it to make sure it worked. Where is your quality control? I had to go back. They re programmed it. Brought it home again. Then I went to use my old key and my old key won’t even start the car! I called, was put in hold for 20 minutes and then Jeffrey told me I had to come in again to get them both programmed together. Why didn’t he ask if I had other keys when I got there initially?!?!?! Lisa jettmar