They did an amazing job I am totally satisfied want to thank the team for all the hard work thank you guys
2/10/2021
Lisa V. VERIFIED CUSTOMER
Cristal is very professional and friendly. I'm really happy to work with her. Thank you!
2/10/2021
Stephen Y. VERIFIED CUSTOMER
Good fast service I always go back
2/9/2021
George R. VERIFIED CUSTOMER
As usual, first class service with John and his team. Done right, cost right, delivered on time.
2/9/2021
Evelyn M. VERIFIED CUSTOMER
Thank you Simon!
2/9/2021
**** T. VERIFIED CUSTOMER
Always awesome.
2/8/2021
Ken T. VERIFIED CUSTOMER
Simon is an amazing service rep. He instantly informed me what he thought based on my assessment what the issue might be. The service department set up an appointment for me, I brought it over and within 2 hours or so, he called me and the issue was corrected. His communication and service was amazing and his professionalism is outstanding. What an asset in my opinion to the Ford dealership
2/8/2021
Lane W. VERIFIED CUSTOMER
John gets things done, good dude....
2/7/2021
Margarette S. VERIFIED CUSTOMER
Fast and efficient! Gotta love Ford!
2/7/2021
Ann B. VERIFIED CUSTOMER
Wayne Cordova stepped in and addressed my repair issue with professionalism and kindness. Customer service way beyond anything I have experienced at a car dealer. He is a problem-solver and does what he says he will do. He has a strong work ethic and expects the same from those who work for him. He epitomizes excellent customer service. Someone like this sells a Ford even more than the best car salesperson. Give this superior performer a raise! He deserves it.
2/6/2021
Pauline S. VERIFIED CUSTOMER
There is a huge communication breakdown between your employees and the customer. I was left outside sitting in the car for at least 10 minutes when I dropped it off. I had to call to see what was going on. They told me to just park the car and leave the keys in it. There was no communication as to what was wrong with the vehicle and what needed to be done. I called and left 2 message on Monday and Wednesday and never received a call back. I finally got a hold of Wayne who gave me a status on the vehicle. He was very courteous. I am a Lincoln owner and wasn’t offered a loaner vehicle. I was without transportation for 7 days. The work that needed to be done was due to a faulty part replaced last time I took it to you guys. Very disappointed in the customer service.
2/6/2021
John U. VERIFIED CUSTOMER
You’re welcome
2/6/2021
Karl K. VERIFIED CUSTOMER
Simon and the service team have always been responsive to take care of me whenever I have come in. This time, which was an unexpected, was no exception
2/5/2021
Carlos L. VERIFIED CUSTOMER
Dominic did a good job of keeping us informed
2/5/2021
Thea G. VERIFIED CUSTOMER
Very pleased with the level of care from service personnel and the technicians.
2/5/2021
Daniel B. VERIFIED CUSTOMER
John does a great job! We enjoy taking our F-150 for service, pleased with their work.
2/4/2021
Anita O. VERIFIED CUSTOMER
Simon and your staff are knowledgeable in the work they provide.
They are also professional and courteous.
2/4/2021
Don C. VERIFIED CUSTOMER
The quick lane is always professional and I’m in and out within an hour each time.