Cristal is an exceptional associate for Capital Ford as well as a fantastic “face of the company” to the public. Professional, knowledgeable, and prepared.
3/2/2021
Marc C. VERIFIED CUSTOMER
Excellent service
3/2/2021
Charles G. VERIFIED CUSTOMER
Domonic is s fantastic representatve.....I so believe in Capital Ford because of Domonic.....thank you.
3/2/2021
Anita R. VERIFIED CUSTOMER
Very friendly
2/28/2021
Emanuel K. VERIFIED CUSTOMER
.
2/28/2021
Steve R. VERIFIED CUSTOMER
I showed up for an oil change and was told it would be approximately 1 hour. I went for a walk and returned 1 hour later. I was then told my truck had not been serviced and it would be 45 minutes to an hour before my vehicle would be serviced. I asked for my keys and left.
2/28/2021
Julie M. VERIFIED CUSTOMER
Cristol was great and very helpful helping me make my maintenance decision, she gave me good advice on which maintenance should be done first.
2/28/2021
Daniel L. VERIFIED CUSTOMER
A lot of unprotected talk about customers among employees in the store, too long of waits and no real communication about my car service.
2/28/2021
Jerry D. VERIFIED CUSTOMER
Stop
2/27/2021
Wa Group. VERIFIED CUSTOMER
Incredibly disappointing experience that ended in wasted time snd expense for everyone.
2/26/2021
Geico (. VERIFIED CUSTOMER
Excellents
2/26/2021
Joe S. VERIFIED CUSTOMER
Great service!!!
2/26/2021
Brent B. VERIFIED CUSTOMER
Fast and efficient
2/25/2021
Arturo C. VERIFIED CUSTOMER
I can smell coolant when I roll down my windows, I let the advisor know but he did not seem to care. I asked at the end of service if they had found out an obvious leak. He said no, I asked if I could make an appointment or him direct me he just said go to the other shop. I do not really expect much when a vehicle has warranty.
2/25/2021
Ernest V. VERIFIED CUSTOMER
I want to let you know that I appreciate that Mr. smalls was able to get me in and get me out in a timely matter I do appreciate the service he gave me this day and I hope in the future kindness would it absorb all the words that come out of him there was a gentleman a technician I forget the gentleman’s name that was in the lobby there I was sitting was very very kind to me and very caring about my vehicle to I don’t remember his name but I’m sure John does that guy deserves a promotion. If you call me back in about a week or so I’ll find out that gentleman‘s name so I can refer him to all of you thank you so much.
One thing that would be nice with you guys this company would be the washer vehicles as a courtesy for coming back to you as many times as I do with no charge yeah pro bono car wash at least give us a free car wash to some car dealer it would be nice some places do that I take my truck to you because it’s a Ford truck.
2/25/2021
Irene V. VERIFIED CUSTOMER
Excellent service.
2/24/2021
Jodi C. VERIFIED CUSTOMER
All employees were friendly, knowledgeable and will always take my cars to Capitol Ford. Zach Brandt is the Best!
2/24/2021
Daniel R. VERIFIED CUSTOMER
The job is still incomplete still waiting for a call back a month later
2/24/2021
Timothy E. VERIFIED CUSTOMER
Excellent as always, quick work but thoroughly done!