Simon did an awesome job. I am very happy with his work.
2/16/2021
Mabel L. VERIFIED CUSTOMER
Simon goes above and beyond he’s the best he is a great asset to the company
2/14/2021
Jeff L. VERIFIED CUSTOMER
The wait was a little long. Could use a couple more service techs. Overall I always receive good service.
2/14/2021
Jose E. VERIFIED CUSTOMER
Very friendly and knowledgeable customer service
2/14/2021
Joseph L. VERIFIED CUSTOMER
I checked the transition fluid the next day and it was not to the full mark not sure if it is correct level
2/13/2021
Ana M. VERIFIED CUSTOMER
Cristal was very professional and had great customer service.
2/13/2021
Robert G. VERIFIED CUSTOMER
Very nice Employees to work with thank you
2/13/2021
Mark F. VERIFIED CUSTOMER
Cristal was very kind and helpful. She printed out the warranty information on my truck, as well as a future service schedule. The truck belonged to my late husband and I didn’t have a clue about the warranty, etc. I’m grateful you have such a nice service adviser.
Thanks
2/13/2021
Dawn R. VERIFIED CUSTOMER
I'm satisfied with my visit today
2/13/2021
Phillip G. VERIFIED CUSTOMER
Thank u
2/12/2021
Frances R. VERIFIED CUSTOMER
Very friendly guy
2/12/2021
Lora D. VERIFIED CUSTOMER
Your employees were very helpful and friendly thank you all very much.
2/12/2021
Sharon P. VERIFIED CUSTOMER
Crystal was courteous and efficient.
2/12/2021
Samantha H. VERIFIED CUSTOMER
Crystal was great and obtained loaner for me because I had a Dr.appointment. The installation took literally twice the time it should have, 4 hours instead of 2. I want to know specifically what the issue was that made this install take way longer than it should have.
2/11/2021
Dennis Z. VERIFIED CUSTOMER
Simon was courteous yet did not know much about the actual repair of my F150
He relied on the mechanic. The mechanic told me that the fuse system was a bad Ford design! I asked why then did it last 325 thousand miles. He said he replaced and rerouted them(fuses) all the time. The mechanic said my fuel pump fuse box melted and had to be replaced! I looked and there was no sign of the box melting! I understand that after 325thousand mikes a fuse could ware out! So as I’m from North Carolina traveling to California I had no choice but pay up and move on! This is not the kind of excellence I’m used to from my Ford dealer in Sanford North Carolina . I felt I was totally taken advantage of by you mechanic!
2/11/2021
Robert C. VERIFIED CUSTOMER
I asked to have the parts removed be saved. They were trashed. That usually doesn’t matter but those parts were new and I wanted to take them back.
Thanks Rob
2/11/2021
Jason E. VERIFIED CUSTOMER
John always provides excellent customer service. Always helpful and on time!!!