I brought my Sorento in to have my remotes programmed. I left w/driver side windows NO LONGER WORKING! I returned to your business 5 minutes later and explained to the guy, who did my paperwork; that my windows NO LONGER WORKED! He tells me “the remote doesn’t have anything to do w/the windows. That’s why they didn’t wash my vehicle, because something was wrong! Straight BS! I replied “When I pulled in @9:25am, all my windows were rolled up & I had the heat on. When I left my driver side front window was rolled down.! I am NOT paying for something your mechanic BROKE & tried to act as if I broke it. I just want to thank ur mechanic for helping me decide to NOT upgrade my vehicle there & I will be sure to post/share this matter w/my family, 4,000+ friends on FB & Instagrams! Sincerely, PISSED OFF CUSTOMER!!
11/29/2020
Ashley C. VERIFIED CUSTOMER
Like always, Kia delivered with excellent service. I will continue to come back. Thank you
11/29/2020
Kelley W. VERIFIED CUSTOMER
Howard always does a great job!
11/29/2020
Daniel D. VERIFIED CUSTOMER
Took much longer than promised
11/28/2020
Nilesh A. VERIFIED CUSTOMER
Howard provided excellent customer service. Only thing I did not like is too much wait time to get the oil change. I have been told that my car will be ready by 12.40pm but it wasn’t done till 1.30pm. I was in @ 11.30 am and it took 2 hours .This was my first time to your dealership. But everyone was friendly and helpful.????????????.
11/28/2020
Michael T. VERIFIED CUSTOMER
Torey was great. The service time was a little bit excessive, nearly 2 hours for an oil change and tire rotation, but the service was still great...
11/28/2020
Cristian C. VERIFIED CUSTOMER
Good service.
11/27/2020
Paula D. VERIFIED CUSTOMER
Always enjoy the team at Matt Blatt Kia!
11/27/2020
Isaac J. VERIFIED CUSTOMER
I just want to say how Professional and courtesy Torey was throughout my entire experience what a great employee you have working in your service department.
11/25/2020
Scott D. VERIFIED CUSTOMER
My antenna came off during the car wash. No fault of customer service.
11/25/2020
Laurence G. VERIFIED CUSTOMER
Torrey is the best female Service adviser at Matt Blatt Kia.
11/25/2020
Denise T. VERIFIED CUSTOMER
Only took 45 minutes even though the waiting room had at 10 people ahead of us. Friendly staff
11/25/2020
Brendan T. VERIFIED CUSTOMER
Outstanding service as always!
11/25/2020
Linda B. VERIFIED CUSTOMER
Gentleman friendly polite helpful
11/24/2020
Joan R. VERIFIED CUSTOMER
I like coming to MattBlatt for all of myservice needs that way I know its done right thank you
11/24/2020
Eric R. VERIFIED CUSTOMER
Thanks as always. Keep it up!
11/24/2020
Denise M. VERIFIED CUSTOMER
Torey was great, took care of service and rattle problem and even resolved a address that was wrong in our file