Though I was disappointed in fords unwillingness to provide a service that they should be responsible for as a company, Jon and the Fred Beans dealership did their best to help me out and I appreciate that.
7/29/2020
William B. VERIFIED CUSTOMER
Fred Beans is top shelf
7/28/2020
Sharonda D. VERIFIED CUSTOMER
Cory was awesome in service and clear in explanation.
7/28/2020
Judith R. VERIFIED CUSTOMER
Cory was so courteous and very helpful when he himself fixated my seatbelts in my backseat.
7/27/2020
KENNETH H. VERIFIED CUSTOMER
It wasn't completely explained to me about the brake pedal that you put your foot on and the brakes pad needed to stop your vehicle when you press the brakes. I was advised that I needed it to pass inspection but wasnt advised the cost plus labor to put something on that wount even have taken 1 minutes but I was charged 25.00 in labor! I also dont feel that my vehicle was taken for an on the road test ride after the service was complete, based on the mileage compared ot when I dropped it off.
7/25/2020
Kathy L. VERIFIED CUSTOMER
I always receive the best service from Fred Beans. Corey was very knowledgeable about things I was concerned with.
7/25/2020
Garry J. VERIFIED CUSTOMER
Lack of communication between service department and myself. I had to keep calling for updates
7/25/2020
Rodney M. VERIFIED CUSTOMER
Late decision for oil change before vacation. Cory got me in and finished within an hour. Great service.
7/24/2020
Sherry S. VERIFIED CUSTOMER
I am very pleased with the service I receive from Cory! He always provides excellent customer service and I always feel that he is looking out for me! In fact I am very pleased with all of the service I have received from all of Fred Beans staff! I’ve always received excellent service from everyone! I’ve tried going elsewhere for maintenance on my car but I always end up back with Cory.. I think I’ve learned my lesson.. there’s no one better than Fred **** Ford!!
7/24/2020
David H. VERIFIED CUSTOMER
Great job
7/22/2020
Barry F. VERIFIED CUSTOMER
Cory and Aidan provided excellent timely service.
7/22/2020
Joy W. VERIFIED CUSTOMER
Very satisfied customer!
Thank you!!!
7/21/2020
Ruth M. VERIFIED CUSTOMER
Jon was very helpful in getting the updates to my vehicle. Great customer service!!!
7/21/2020
Mark P. VERIFIED CUSTOMER
Cory was friendly, helpful, and accurate!
7/20/2020
Connie A. VERIFIED CUSTOMER
Cory did a great job. Appreciate it.
7/20/2020
SCOTT T. VERIFIED CUSTOMER
Tony W. Is awesome.
7/19/2020
Ashley G. VERIFIED CUSTOMER
Jon is very kind and easy to work with!
7/19/2020
NANCY S. VERIFIED CUSTOMER
Clean waiting room. Really liked the blue 2017 Mustang on the lot.
7/17/2020
Jennifer S. VERIFIED CUSTOMER
Scott Voyzey was amazing!! I was out of town when my car needed serviced and he made sure that he had an appointment available. Scott also talked to my husband in Virginia on the phone so he would know what was going on (and so he would get the correct information) He was also able to get the part in that was needed for my vehichle and my car was fixed a day earlier than expected. I now feel that I am able to drive my vehicle back to Virginia safely. Thank you, thank you, thank you!!!
7/17/2020
Rita S. VERIFIED CUSTOMER
The only reason I am not satisfied is because when I bought the vehicle the message came up that the washer fluid was low, they said they would take care of that before I picked it up. They didn’t. Then when I dropped it off for this work I told them the message is still showing up and they said they would take care of it. They didn’t again.