I had to return my car as I pulled my door handle and it came off in my hands. My husband found the lock on the floor of the garage. Not great! I have returned my car at the night drop and have left a voicemail with the service manager.
9/4/2020
Ancherie S. VERIFIED CUSTOMER
Scott was very polite and personable with me. I really appreciate his considerate demeanor.
9/4/2020
Patricia A. VERIFIED CUSTOMER
I requested a car wash. The rear window was filthy. I’m not sure why the car wasn’t washed. I requested it when I set up the appointment and also left a written note on the passenger front seat.
Everything else was satisfactory.
9/2/2020
**** F. VERIFIED CUSTOMER
Great service! Great dealership! Will recommend!
9/2/2020
RON G. VERIFIED CUSTOMER
I appreciate that Jon was able to squeeze my repair in (flat tire) so I could drive 35 miles home that evening on a full-size tire and not the temporary spare.
9/2/2020
James K. VERIFIED CUSTOMER
Very professional and helpful
9/2/2020
Joe L. VERIFIED CUSTOMER
Thank you. A job well done
8/31/2020
Geraldine C. VERIFIED CUSTOMER
Took to long for service
8/29/2020
Raymond V. VERIFIED CUSTOMER
Calvin and the Service crew did a great job. All the staff was amazingly nice and I was extremely impressed with the waiting area and the way I had updates via text.
8/29/2020
John I. VERIFIED CUSTOMER
Service was finished promptly. Jon kept me informed as to the status from bringing the car into service, necessary work, and completion.
8/28/2020
Bill B. VERIFIED CUSTOMER
Service was great. Facility excellent. People very courteous. Parking kinda blows.
Somewhat concerned about getting door dings if I have to drop off maybe overnight. I know you are tight for space and just sharing a concern as I really hate door dings. First Ford ever in my 66 years. Keep impressing me please.
Thank You.
8/28/2020
John S. VERIFIED CUSTOMER
I appreciate the prompt and thorough service.
8/28/2020
Laurie Z. VERIFIED CUSTOMER
Thank you for providing excellent service to us today. Everything from the scheduling to the drop off went without a hitch. You now have a new customer!
Laurie Z
8/27/2020
Randall D. VERIFIED CUSTOMER
Always been fast courteous and affordable
8/26/2020
Richard G. VERIFIED CUSTOMER
How in God's great name can I be satisfied? I was told to come get my car LAST Wednesday, that they were NOT going to work on it. Then I receive these texts today. I am not amused! I will NEVER be back, unless Mr.**** would like to talk about this.
8/26/2020
Keith A. VERIFIED CUSTOMER
Complimentary car wash was not completed when I arrived to retrieve my vehicle.
8/23/2020
Patricia S. VERIFIED CUSTOMER
I wasn't happy with the attitide when I declined having suggested extra services done.
8/22/2020
Donya B. VERIFIED CUSTOMER
Scott was very helpful & communicative with me during this process. He kept me informed & provided excellent service!
8/22/2020
Jeffrey W. VERIFIED CUSTOMER
Hardly any communication about the status of my vehicle.
8/21/2020
KAITLYN P. VERIFIED CUSTOMER
Very well mannered! He answered all my questions and very helpful! I am very pleased with how my appointment turned out! Not only did I get ac in my car again but also got a free car wash! I will be back! Thank you!!