He is the best since Craig zoppa. He notifies you when your vehicle is in the shop. Calls with cost estimate. Calls when done. Not like some of the service advisors. Friendly, smiles, and treats your with respect. He gets a A+ in my book.
2/12/2020
Billie R. VERIFIED CUSTOMER
Scott was awesome.
2/12/2020
Darryl W. VERIFIED CUSTOMER
I feel like I'm being lied to about my service warranty from when they replaced my engine and what is warranted after tbe Novemeber 27, 2019 service
2/12/2020
Brett E. VERIFIED CUSTOMER
Cory Donley was very friendly and helpful during my service appointment.
2/11/2020
Heather S. VERIFIED CUSTOMER
Everybody has always been very professional
2/11/2020
Margaret F. VERIFIED CUSTOMER
Thank you for the service..
2/11/2020
Dennis T. VERIFIED CUSTOMER
Service was quick and the rep was helpful and polite
2/10/2020
Donald P. VERIFIED CUSTOMER
Jon and his crew are top notch
2/7/2020
Nancy D. VERIFIED CUSTOMER
Thanks
2/7/2020
Jana K. VERIFIED CUSTOMER
Scott was extremely helpful and courteous. He took extra time to explain the needed repairs and answer all my questions.
2/7/2020
Tristan C. VERIFIED CUSTOMER
Shop stated vehicle would be complete on Monday after being dropped off Thursday night for first thing Friday morning. Vehicle wasn't complete until the following Thursday. I understand there are busy times and unexpected circumstances, but to not foresee this timeframe in the first place just makes me question how the scheduling is handled. Were there other jobs that took priority even if they arrived after my vehicle? Was it a parts availability issue? It's not a huge deal, just curious how Monday managed to turn into a Thursday completion. The service department always notified me that it was going to move into the next day, but they didn't really give any further explanation. However, I didn't ask either. Overall, it was a satisfactory experience. Not exceptional, but I would still bring my vehicle back for service again.
2/7/2020
Giant A. VERIFIED CUSTOMER
Calvin always goes out of his way to help us. And we appreciate him and everything they do.
2/7/2020
Richard H. VERIFIED CUSTOMER
Completely satisfied. Thank you.
2/6/2020
Susan B. VERIFIED CUSTOMER
Always Happy with Fred Beans Service..
2/6/2020
Ryan B. VERIFIED CUSTOMER
I made an appointment on Tuesday for simple maintenance. I got the vehicle back on Wednesday evening. I was very clear when I called that I have my own electrical business and this is my business vehicle, I need it back ASAP. It cost me about $400 extra in my business because of this. I couldn’t complete a job and had to use an employees time to run me around. Being that I run my own business, I know when you make an appointment with someone, they expect you to keep it and get the job done. Also, I know how much the parts cost, you charged me double or more for these parts. That’s ridiculous! The labor, I understand, the material not so much. I will definitely not be returning and will make sure I steer anyone I know clear of your service department.
2/6/2020
Teresa H. VERIFIED CUSTOMER
It is always a pleasure having my vehicle ???? service at Fred bead the customer service is awesome ????