Really satisfied with the service, was out of there less than an hour estimated. Knowledgeable and pleasant with his clients and informed well about the service being done. Will schedule next visit with him. Thanks.
7/23/2021
Marina M. VERIFIED CUSTOMER
Jimmy is a super duper person, great customer service and he always there to assist you with your vehicle problems. Outstanding employee.
Thank you Jimmy!
7/22/2021
Audrey C. VERIFIED CUSTOMER
GREAT customer service
7/22/2021
Rosamy G. VERIFIED CUSTOMER
Jimmy was an excellent advisor. My car was totally take care of & I am extremely pleased with the service I received.
7/22/2021
Luisito Dulce. VERIFIED CUSTOMER
They forgot to wash my car after service even though my service advisor Zeke wrote it down on the paperwork when I requested yesterday after I dropped offf my car.
7/22/2021
James F. VERIFIED CUSTOMER
Great service well done
7/22/2021
Mark T. VERIFIED CUSTOMER
Not Totally Satisfied with level of service. Went to pickup my vehicle and it wasn’t ready to be released.
7/22/2021
Dana A. VERIFIED CUSTOMER
Adriana is a very professional service advisor. I feel like my FJ Cruiser is in good hands.
7/21/2021
Letchin P. VERIFIED CUSTOMER
Thank you
7/21/2021
Miriam C. VERIFIED CUSTOMER
Thank you excellent service
7/21/2021
James A. VERIFIED CUSTOMER
Adriana was most pleasant to work with.
7/21/2021
Roy A. VERIFIED CUSTOMER
I’m accustomed to Toyota going above and beyond for their customers and I didn’t really feel like Juan really cared to do that. He had a very it is what it is attitude. When I asked if I could take the shuttle home he callled the driver and told me it would take too long because the driver has 2 more people to pick up. I asked “so I won’t be able to use it at all” he said “no because it’ll take too much time”. No “sorry” no “ I apologize for the inconvenience”. I don’t know if it had to do with the fact that I had a rainbow mask on but he just had a very cold demeanor. Anywho, So other customers WERE able to have that experience of the shuttle but I wouldn’t be able to. This is a management issue because if you guys schedule so many people a day u should have more drivers available and also you guys shouldn’t offer a service that you can’t provide to ALL your customers. I had to wait 1.5 hours inside when I would’ve been much more comfortable at home waiting for my car to be serviced.