BMW of the Permian Basin is the best! Very responsive and the nicest people you could deal with.
5/21/2020
Sixto A. VERIFIED CUSTOMER
Friendly and professional. Keep up the good work. Thanks
5/21/2020
Lance B. VERIFIED CUSTOMER
Ronnie is wonderful
5/20/2020
Bettie W. VERIFIED CUSTOMER
The staff was friendly and answered all my questions
5/19/2020
Virginia C. VERIFIED CUSTOMER
Jeana was very courteous, friendly and knowledgeable. My vehicle was serviced in a timely manner. I had inquired about an exterior accessory. She provided me with an estimate the same day. I ask her about the days and time to bring vehicle in for a wash. She took the time to explain to me about the detail service in place and about the new detail package that is new. I enjoyed visiting with Jeana overall.
5/19/2020
Michael D. VERIFIED CUSTOMER
Completely met expectations.
5/19/2020
James F. VERIFIED CUSTOMER
Extremely helpful and patient. 10/10 service. He made sure I was happy with the services the entire time.
5/19/2020
Minerva G. VERIFIED CUSTOMER
Fantastic service!
5/17/2020
Raja I. VERIFIED CUSTOMER
Excellent customer service
5/16/2020
Larry E. VERIFIED CUSTOMER
Always good service and personal attention.
5/15/2020
Trina A. VERIFIED CUSTOMER
The service was wonderful. The cleaning of the vehicle was not. Before Sewell took over when they cleaned the car there was NEVER bugs left on the front. I could not even see out of the front because of the bad job job done on cleaning on the windows.
I’m sorry but with a BMW more is expected. That is why my husband moved to another company with his auto.
5/13/2020
Steven P. VERIFIED CUSTOMER
Cost was excessive for the passenger front window regulator replacement-my 3rd failed window regulator on my 2004 X5. Had the window regulator replaced in October for the drivers front window along with the door latch cable and mechanism for $1250. Not sure why the same operation this time was so much more expensive. The window was filthy and the cover locking button was missing and Jeana was unwilling to replace. She told me the tiny plastic part was $32. In found it online at another BMW dealer for $17.
I am very disappointed and will do my best not to use Sewell BMW service for my 2004 and 2014 X5s. I’ve had much better experience at Nashville’s and Boston’s Herb Chambers BMW service departments.
5/12/2020
Sabrina E. VERIFIED CUSTOMER
Tire service great. Car was was great, inside vacuuming was bad. Seats were vacuumed, only driver seat. The rest were not. Was not wiped down, or only partially.
5/12/2020
Romalls E. VERIFIED CUSTOMER
I appreciate the customer service. Very polite and courtesy. So much better than Peake bmw of New Orleans. I was so comfortable I could have brought a car
5/12/2020
Frank B. VERIFIED CUSTOMER
N/a
5/12/2020
Robert R. VERIFIED CUSTOMER
Jeana was AWESOME!!!
5/12/2020
Joyce T. VERIFIED CUSTOMER
Thanks
5/12/2020
Judy G. VERIFIED CUSTOMER
Great service by super courteous servicemen. Thank you so very much.
5/9/2020
Michael W. VERIFIED CUSTOMER
Vehicle required an additional day in service because an incorrect part was ordered and the correct part had to be brought in, requiring an additional day. No adjustment to charges was offered for the obvious error.
5/9/2020
Roberto V. VERIFIED CUSTOMER
Great service , very profesional .prompt and very attentive to detail ,
Thank you so much .
Roberto and Suki Vargas