Respectfully, my experience wasn’t great. First when I set up the appointment the receptionist said she’d run a key scan and call me back “in about 15 min” with what it needed. That did not happen. When I dropped it off the gentleman was sharp enough to notice it was due for annual inspection and asked if I’d like to have that done. That did not happen. Then the first day it was in the shop was when your power went out which is completely understandable, however, when I dropped the car off I was told I would receive a call the next morning letting me know what it needed. Not only did that not happen but I did not receive a call that entire day until I called you in the late afternoon. Any one of these things by themself would have been no big deal but put it all together and it makes for a relatively poor customer experience. Thank you
6/30/2020
Valerie B. VERIFIED CUSTOMER
Fast , attentive good communication
6/30/2020
Rodney H. VERIFIED CUSTOMER
Nice people!
6/30/2020
Gabriel G. VERIFIED CUSTOMER
Ronnie is always up front and good on his time lines in regards to repairs
6/29/2020
Judy G. VERIFIED CUSTOMER
Mr. Guidry was very courteous and very professional. He explained all services that were provided. Thank you!
6/29/2020
Michael B. VERIFIED CUSTOMER
Was very helpful in identifying the items that need to be addressed.
6/27/2020
Christina T. VERIFIED CUSTOMER
Great service! Thank you!
6/27/2020
Nick . VERIFIED CUSTOMER
Everyone was amazing!
6/26/2020
Oam S. VERIFIED CUSTOMER
The whole service staff at this location is always very polite and courteous and Mr. Smith was awesome to work with...he updated me constantly about my vehicle and even dropped it off to me at my home 30 minutes away...that’s great service!
6/25/2020
Brittany B. VERIFIED CUSTOMER
Mandi went above and beyond to make sure I was taken care of. When a part that was supposed to be in stock wasn’t able to be found by the technician and would result in me having to reschedule, she double checked the inventory herself and was able to locate the part and save me the extra trip!
6/25/2020
Patrick N. VERIFIED CUSTOMER
We arrived a little bit before opening time but he took me in and started to handle my concerns. The amount he quoted was what I paid.
6/25/2020
Virginia C. VERIFIED CUSTOMER
I did not notice until I got back home that the headlight cover that they had tried to remove the water spots that they must have used something too abrasive. When I brought my vehicle in the cover was clear with water spots, now it is dulled out with water spots. I was told they could not remove the spots but did not tell me the cover was damaged. You would think as professionals they would have known what could be used on the covers. I also feel that my service rep (Ronnie) should have inspected the work before I picked my vehicle up. So NO I was not satisfied.
6/22/2020
Don G. VERIFIED CUSTOMER
Have only had the car back from your service department for less than 24 hours.
Except for driving the car home, haven’t driven the car, but everything appears to be fine.
6/19/2020
Herman T. VERIFIED CUSTOMER
They were so polite and so understanding with my situation
6/18/2020
Udipi R. VERIFIED CUSTOMER
Great service
6/17/2020
John B. VERIFIED CUSTOMER
The inspection went well. Leo is always there to make sure all is in order. He so professional and organized. Thanks for that.
6/16/2020
Stephanie S. VERIFIED CUSTOMER
Ronnie always does a good job, and Jimmy is always quite helpful!
6/14/2020
Cesar G. VERIFIED CUSTOMER
Everything was taken care of in a timely manner and Ronnie was great very professional and very friendly
6/13/2020
Oam S. VERIFIED CUSTOMER
Great communication concerning my vehicle and polite