Phil was a professional. The issue is waiting 3 hours for a technician to complete an oil change. I don’t get it. I keep hearing the last 2 years that help is hard to come by every retailer, restaurant and apparently dealership. Not the consumers problem. Excuses! Maybe you guys should pay your techs a competitive salary?
9/26/2022
Vanessa C. VERIFIED CUSTOMER
Justin was kind, knowledgeable, and went above and beyond in providing excellent customer service. I won’t take my vehicle anywhere else!
9/24/2022
Filmon G. VERIFIED CUSTOMER
Very nice
9/24/2022
Barbara T. VERIFIED CUSTOMER
Worst service I’ve ever experienced with ANY dealership in Texas!
9/24/2022
Niva P. VERIFIED CUSTOMER
Everything about Van Hyundai from the sales to service is a horrible experience. Everything you all say is a lie.
9/24/2022
Evan C. VERIFIED CUSTOMER
Too many things to say, but let's just say the customer service experience has been horrible and I'll be taking my business elsewhere. Your location seems to be poorly organized and operated.
I Don't need any response so I won't be returning and taking my business elsewhere.
9/23/2022
Laura B. VERIFIED CUSTOMER
Justin did a great job! He was friendly and helpful. My car was done quicker than I expected! I am very pleased with my Palisade and the service at Van Hyundai. I will continue to service my vehicle there!
9/21/2022
Paul S. VERIFIED CUSTOMER
Great customer service
9/17/2022
Dolores A. VERIFIED CUSTOMER
Excellent job. Very pleased.
9/16/2022
Kimberly L. VERIFIED CUSTOMER
Quick and friendly service
9/15/2022
Neha N. VERIFIED CUSTOMER
The charges were more than what was quoted and no proper explanation was given for those additional charges. The car was not washed. Its very disappointing to see that the car was not washed. You spend upwards of $350 and you dont even get a car wash? It’s ridiculous
9/14/2022
Alhaj K. VERIFIED CUSTOMER
Nice
9/11/2022
Kraleti K. VERIFIED CUSTOMER
Justin did a fantastic job. I’m really happy with the service.
9/10/2022
Antoinette S. VERIFIED CUSTOMER
Totally satisfied. Don’t want to trade in just yet… still starstruck by my Tucson…. But maybe one day ….
9/10/2022
Charles W. VERIFIED CUSTOMER
Keep up the great job ????
9/10/2022
Jeannie S. VERIFIED CUSTOMER
Thank you!
9/8/2022
Dirk W. VERIFIED CUSTOMER
????
9/4/2022
Timothy F. VERIFIED CUSTOMER
Thank you for the quick service.
9/2/2022
Carolyn A. VERIFIED CUSTOMER
All good now
8/29/2022
JONICE I. VERIFIED CUSTOMER
It’s not the Service and Support I had become accustom to receiving the last 10 years and I have zero confidence in the technicians. No one was truthful with me nor seemed concerned about my issue..getting call backs or questions answered is impossible . I will find another Hyundai Dealer to take my car to and to inspect the work that’s been done.