Wey excited with my new SUV it just took like 6-7 hours for me to take it home and we were suppose to go out of town but because it took so long we had to leave the next day
1/11/2022
Raquel D. VERIFIED CUSTOMER
Wonderful working with Phil
1/10/2022
Ryan C. VERIFIED CUSTOMER
Phil Socolov was great and very helpful!
1/10/2022
Tatiana C. VERIFIED CUSTOMER
Jorge helped us and he was AMAZING. He was so nice and explained everything in detail. He made me feel comfortable and welcome. I really appreciated him.
1/5/2022
Mir A. VERIFIED CUSTOMER
I am very disappointed with the post purchase of vehicle. I had to call multiple times but no response and I give up now. Very polite and kind before making the deal and once it’s sold they show up the true personality.I will pray to god my vehicle works properly and should not get into a situation to visit your store again.
1/1/2022
Scarlett S. VERIFIED CUSTOMER
It is Socolov and more! First, your sign says: “We promise to respect your time. How untrue! Your place has drastically changed for the worse! In late November I tried for a week to make an appointment. I left messages that were never returned. Finally, in early December, I got through and could only make an appointment for today (almost a month away). I arrive on time, and after talking with Socolov, i wait for two hours without a word of what’s going on with my car. I have to wait outside because crazily, none of the staff wears masks!! This is just the beginning. Are you interested in the rest? You can call me. As for me, after a happy relationship with Van Hyundai for years, I’m looking elsewhere.
12/28/2021
Marianne P. VERIFIED CUSTOMER
Phil does not listen to what the customer is saying. I am very unhappy with how I have been treated by Phil and other members of Van Hyundai. There is not enough room in this comment section to write my 12 page paper on how my experience has been!!!
12/28/2021
Charity B. VERIFIED CUSTOMER
Eaman Shirazian was fabulous to work with.
My husband and I both bought 2022 Santa Fe vehicle.s
12/28/2021
Michelle C. VERIFIED CUSTOMER
2 items to have been taken care of...only 1 done as only request put on service request.
12/25/2021
David M. VERIFIED CUSTOMER
I purchased a Van Hyundai Santa Fe????
12/22/2021
Richard Z. VERIFIED CUSTOMER
Service is incomplete. Haven't received a phone call to complete the service long after I was told I would.
12/21/2021
Richard Z. VERIFIED CUSTOMER
Service was incomplete. Was told I would hear back and still haven't received a call.
12/19/2021
Meredith M. VERIFIED CUSTOMER
It was promised to me that my car would be finished within 7 to 10 business days but it ended up taking 3 weeks
12/17/2021
Clarence M. VERIFIED CUSTOMER
Im impressed that they was able to get my car done so quickly with all the cars I've seen that needed the same thing done for a recall.
12/16/2021
Thomas C. VERIFIED CUSTOMER
Great customer service
12/14/2021
Anthony T. VERIFIED CUSTOMER
You've never even touched my vehicle.
12/14/2021
Emily S. VERIFIED CUSTOMER
Friendly and caring staff
12/10/2021
Stanley B. VERIFIED CUSTOMER
I spent 2 hours 45 minutes for an oil change even though I had an appointment. Then I found grease on seat and had to wait for that to be cleaned.
I don’t blame the service advisor or workers, but I blame management and ownership for setting more appointments than workers can handle. Things were very different when Darold was the manager.
12/8/2021
Martine P. VERIFIED CUSTOMER
Very professional . Your team have delivered the customer service