Daniel could not have been any more accommodating. He’s a great employee. Give him a raise.
3/16/2022
Sabrina S. VERIFIED CUSTOMER
Thank y'all so much I appreciate everything y'all do ????
3/15/2022
Crickett R. VERIFIED CUSTOMER
Excellent Customer Service as always!! Thank you!
3/12/2022
Mike F. VERIFIED CUSTOMER
From the time i pulled in and spoke to the first employee i have never had a worse experience with a service department in my life. The sad thing is no one seemed to care there as i tried to get help with my truck and a recall that i had made an appointment to get fixed. Please feel free to call me and i will go over it step by step to help your dealer because i haven't been in Texas long but have heard nothing but bad things about your service dept and now ive experienced it. ****-****-xxxx
3/12/2022
Mary Jane. VERIFIED CUSTOMER
Nate is great and Daniel is so nice!
3/11/2022
Clara M. VERIFIED CUSTOMER
I received excellent service from Nate.
3/11/2022
John D. VERIFIED CUSTOMER
I made appointment for you to get my oil changed. I Eason time for the apoint .I waited for nearly 2 hours checked to see if they had truck ready . It was still in line to be worked on. I don’t think this is the service you expect for your customers.I have to call on my customers they expect me to be there when I tell them I will come.so I think you can understand why I give you a bad rating on my comment!. John D
3/11/2022
Ebonizha J. VERIFIED CUSTOMER
I didn't see a mechanic I was there almost two hours in line and decided to not stay and I made an appointment for friday.
3/11/2022
Deanne G. VERIFIED CUSTOMER
Could do better on the phone service. Called a free times and left messages and no one returned my car. Updates would be nice.
3/11/2022
Carla A. VERIFIED CUSTOMER
Tara went above and beyond to make sure I was taken care quickly. It was the best service I have ever had there!
3/11/2022
Henry L. VERIFIED CUSTOMER
Good job
3/11/2022
Tyra S. VERIFIED CUSTOMER
Daniel was amazing, he was attentive and knowledgeable. Very professional and I would say an asset to Arrow Ford.
3/11/2022
Angie W. VERIFIED CUSTOMER
Nelson was friendly and super helpful! He worked to get us taken care of as quickly as possible.
3/11/2022
Eric L. VERIFIED CUSTOMER
Tara was very helpful and knowledgeable. Thank you
3/10/2022
Lisa J. VERIFIED CUSTOMER
They did not however find out why the trunk pops open randomly while driving down the road.
3/10/2022
Kenneth A. VERIFIED CUSTOMER
They said they could not reach the extended warranty people to get our discount. I got a hold of them on the first call. So I had to pay the full amount.
3/10/2022
Jessica S. VERIFIED CUSTOMER
Everything was explained well and my car was fixed the same day! Great with keeping me updated
3/9/2022
Andrew W. VERIFIED CUSTOMER
My car was checked in and oil change was done promptly.
3/9/2022
Elissa A. VERIFIED CUSTOMER
Your team is great and made everything easy.
3/9/2022
Samuel S. VERIFIED CUSTOMER
Walked in on a busy morning and was greeted promptly. The young man that checked me in had me in and out in less than an hour.