Seems wanted to just make money and not warranty the work by just slapping a used motor in my truck I can get motor for way less miles n less price but the point is wasn't diagnosed more then a computer hookup and asking for another 2 grand just to diagnose my truck
3/26/2022
Cynthia C. VERIFIED CUSTOMER
Nelson did great. Quick polite service.
3/26/2022
Francis H. VERIFIED CUSTOMER
You need to fix you web page maintenance schedule module.
3/26/2022
Roy G. VERIFIED CUSTOMER
Nate is really good at his job. So nice dealing with knowledgeable people.
3/25/2022
Gerald B. VERIFIED CUSTOMER
????????
3/25/2022
Hampton N. VERIFIED CUSTOMER
Everything went great good service all around and great customer relations
3/25/2022
Jonathan W. VERIFIED CUSTOMER
Nelson was amazing. We were stranded on a road trip with a bad repair from a different mechanic. He got us in quickly, immediately assessed the issue, and had us on the road completely repaired and worry free. I'm thankful that we took the chance and came to the dealership when we could have gone to another. Nelson went above and beyond to help us out. Words truly cannot fully express my family's gratitude when we were able to finish our vacation with peace of mind. If I'm ever in Abilene again, I wouldn't hesitate to bring my vehicle to Arrow Ford
3/24/2022
Angel G. VERIFIED CUSTOMER
Thank you
3/24/2022
Joseph B. VERIFIED CUSTOMER
Ko
3/24/2022
Jon-Paul R. VERIFIED CUSTOMER
Great service advisor. He does great by calling and letting you know what all was done or what needs to be done. There needs to be more service advisor’s like Nelson.
3/23/2022
Jack S. VERIFIED CUSTOMER
There are now scratches on my dash as well as trash left in my car.
3/22/2022
Anthony S. VERIFIED CUSTOMER
They went above and beyond
3/21/2022
Everett S. VERIFIED CUSTOMER
Expensive and slow service.
3/20/2022
Memo A. VERIFIED CUSTOMER
Nelson asistent manager service is very professional
3/18/2022
Johnny R. VERIFIED CUSTOMER
When someone calls you and levaes a message to call them back. You should call them back. Y'all should lose the attitude also when we try to ask a question about something.
3/17/2022
Dale B. VERIFIED CUSTOMER
This was the first time I have ever had a good experience at arrow ford. Tara was amazing. She kept me informed, and RETURNED all my calls. Very nice.
3/17/2022
Wade H. VERIFIED CUSTOMER
Nathaniel was very pleasant and explained all that was done.
3/17/2022
Brant B. VERIFIED CUSTOMER
Everything was excellent Tara did an awesome job and the repair was done quickly
3/17/2022
Jarrad F. VERIFIED CUSTOMER
When looking over the paper work it mentions current vibration from engine possibly motor mount and bank 2 valve cover appears to have an oil leak. I had engine work done in September or July of 2021 in which that should not be occurring. Nothing was mentioned about this during any communication. I looked at my oil change sticker which also shows brakes in the red. Once again nothing mentioned about this.
3/16/2022
Harold B. VERIFIED CUSTOMER
I was very pleased with the service provided by Nelson,
He was very professional and explained what service that was provided and gave me recommendations to further maintenance service recommendations keep my vehicle in top shape.
Thank You Nelson Bruce