Ariel did an awesome job, including offering me her dog leash when she saw I had forgotten mine.
9/8/2025
Roberto A. VERIFIED CUSTOMER
Thank you for the good service
9/8/2025
Christyne W. VERIFIED CUSTOMER
I meant to press "Yes"
John and Liseth were very helpful and I was satisfied with their help. There was a miscommunication when receiving the initial diagnostic and the service price quote, it was not from John and had I received the link with the breakdown and visual representation of the price, I would have had a much better experience. John was able to clear it up the next day and the issue was resolved. Overall I did have excellent help from John and Liseth
9/8/2025
David R. VERIFIED CUSTOMER
I’ve had nothing but positive experiences with the entire crew of Norm Reeves Honda, and I never hesitate to recommend this company to friends and colleagues. John Beck, in particular, has been extremely helpful this year.
9/7/2025
Jessica B. VERIFIED CUSTOMER
Ariel communicated my vehicle's needs perfectly.
9/7/2025
David D. VERIFIED CUSTOMER
Keep back- up parts. I realize that the vehicle in question is 19 years old but don't you build your cars to last?
9/7/2025
Gretchen M. VERIFIED CUSTOMER
At this point I’m not sure I trust norm Reeves Honda. Unless they plan on honoring their extended warranty program, I will not be back.
9/7/2025
Warren W. VERIFIED CUSTOMER
He was thorough, respectful, kind. Very professional. I felt comfortable with him.
9/7/2025
Hernando N. VERIFIED CUSTOMER
As a continued customer, I expect nothing was the best and Jessica always makes sure that I receive it.
9/7/2025
Scott M. VERIFIED CUSTOMER
I really appreciated the personal approach. The team all seemed like they were legitimately happy to help.
9/7/2025
Robert C. VERIFIED CUSTOMER
John was very welcoming and even provided snacks while i waited, took care of me with my vehicle, very much appreciated.
9/7/2025
Linh H. VERIFIED CUSTOMER
Excellent
9/7/2025
Marcos I. VERIFIED CUSTOMER
Ernesto was really kind and helpful, he definitely made the service experience nice and easy.
9/7/2025
Michael R. VERIFIED CUSTOMER
Thank you for getting my car back repaired so fast today.
9/7/2025
Joyce J. VERIFIED CUSTOMER
Again today Ramez was attentive and caring. I was so pleased that he was my service rep again today.
9/7/2025
Alice B. VERIFIED CUSTOMER
Do not contact me. I will just tell you. All though Ariel was good I had to do the call that Jessica did for me before. It seems unanimous through out several companies that the reps are doing less and the customer is doing more.
9/6/2025
Leroy G. VERIFIED CUSTOMER
Hannah was helpful and informative about the condition of my vehicle and saw to it that I could make maximum use of coupons sent to me in the mail. She scheduled me for next week to get additional work done that I requested. I appreciate the helpful service I receive from all your staff.
9/6/2025
Robert H. VERIFIED CUSTOMER
HONDA was there for a recall, not a periodic service maintenance.
Honda is serviced regularly at a local garage in San Marcos.
Ernesto gets a shout out for helping with the paper work.
Very efficient.
Thank you,
Hawkins family
9/6/2025
Juan N. VERIFIED CUSTOMER
Ernesto was Polite,very Professional.
He was helpful and knowledgeable.
Thank You
Juan N
9/6/2025
Jeff H. VERIFIED CUSTOMER
Always get my car in quickly & thoroughly look it over.