Sal was very knowledgeable and helpful. He answered all my questions and made the experience easy and stress-free without pushing services.
12/17/2025
Cullen P. VERIFIED CUSTOMER
Hannah was great with the whole process.
12/17/2025
Jacky M. VERIFIED CUSTOMER
Always great service excellent customer service
12/17/2025
Kim R. VERIFIED CUSTOMER
Sal was very informative and friendly and they did a good job
12/17/2025
Jolene H. VERIFIED CUSTOMER
Pleasant experience. Good job!
12/17/2025
Adrienne G. VERIFIED CUSTOMER
Thank you
12/16/2025
Dustin W. VERIFIED CUSTOMER
Professional, courteous, explains things well.
12/16/2025
Alma M. VERIFIED CUSTOMER
Thank you!
12/16/2025
Nik S. VERIFIED CUSTOMER
Sal is awesome, thank you.
12/15/2025
Nicholas T. VERIFIED CUSTOMER
He was very helpful and courteous. It was a very pleasant experience. Thank you
12/15/2025
Michael F. VERIFIED CUSTOMER
Hanna was great to work with. Courteous, kind, and professional.
12/14/2025
Guadalupe C. VERIFIED CUSTOMER
Mike was very nice & very helpful!
12/14/2025
Olivia R. VERIFIED CUSTOMER
Ramez was very kind and went above and beyond to make sure I had a great experience and was taken care of. I will definitely be returning due to his service and would love to deal directly with him in the future. Thank you
12/14/2025
Daiwei S. VERIFIED CUSTOMER
John is very nice. He is very professional too. He did everything right. I am happy,
12/14/2025
Brandon B. VERIFIED CUSTOMER
Philip Rosales was outstanding and he is a valuable asset to Honda. In short, he stepped in after two prior visits where the stalling issue tied to the idle-stop system was not resolved. Once involved, he took the concern seriously, reviewed the history, and ensured the foreman completed thorough diagnostics. This ultimately led to identifying and replacing a faulty starter on a nearly new vehicle, which resolved the issue.
While the experience was frustrating and disruptive for our family due to multiple long service visits, Philip’s professionalism, communication, and follow-through restored our confidence that the issue was properly addressed. He was responsive, respectful, and clearly advocated for us. The resolution would not have happened without his involvement.
That said, this experience has raised real concerns for us about Honda reliability and quality control. This was a nearly new vehicle with low mileage, and the fact that it took multiple visits and escalation before the problem was acknowledged and diagnosed was frustrating and concerning. We expect better consistency and trustworthiness from a brand like Honda.
12/13/2025
Philip H. VERIFIED CUSTOMER
Excellent service for my vehicle very efficient
12/13/2025
Eric C. VERIFIED CUSTOMER
Ramez was again fantastic. From communication to service, it was fantastic!
12/13/2025
Thomas K. VERIFIED CUSTOMER
Ramez was great. Was very knowledgeable when it came to my questions.