He was friendly and explained things well whenever I asked questions or needed clarification on something
1/14/2024
Katherine M. VERIFIED CUSTOMER
Ernesto was very helpful and polite. He went over everything with me and made sure I didn’t get services I didn’t need. Greatly appreciate that.
1/14/2024
Adrian Or. VERIFIED CUSTOMER
Very professional and transparent. Always keeps me up to date on my vehicles. I know once I leave my vehicle in service with Josue, my car is in good hands! I would recommend my family and friends to work with or ask for Josue! Thank you!!!
1/13/2024
Araceli R. VERIFIED CUSTOMER
I think you need to work on when someone goes to lunch somebody else can take over instead of the customer waiting until that person gets back from lunch Customers shouldn't have to wait for that person to get back from lunch once a car is finished being serviced whoever brings in the order should let the customer know
1/13/2024
David L. VERIFIED CUSTOMER
Very timely with the estimate on my vehicles maintenance. The staff was very friendly and accommodating all around from the service staff, sales and finance! Went in for maintenance for my Civic and left with a brand new CRV!
1/13/2024
Guadalupe M. VERIFIED CUSTOMER
Great service
1/13/2024
Virginia N. VERIFIED CUSTOMER
Always excellent service
1/13/2024
Mayte A. VERIFIED CUSTOMER
Thank you to Jessica for all her help she is very professional and friendly. Followed up with me and updated me about my car. She needs a raise and honda should be really happy to have an employee like her. Thank you to the mechanic Israel that helped fixed my car too I appreciate it!
1/12/2024
Karen R. VERIFIED CUSTOMER
This was my first visit for service. Small was beyond helpful. It was a very pleasant experience!
1/12/2024
Gary B. VERIFIED CUSTOMER
He was great. No problems at all
1/12/2024
Doug M. VERIFIED CUSTOMER
Ernesto was very accommodating and I really appreciate Honda inspecting and repairing the battery even when it had not stopped working.
1/12/2024
Jilana S. VERIFIED CUSTOMER
Very expedient and polite service. A+
1/12/2024
Erik W. VERIFIED CUSTOMER
Good service and nice competitive pricing for a dealership
1/12/2024
John U. VERIFIED CUSTOMER
Excellent employee, provided exceptional service
1/12/2024
Sherry S. VERIFIED CUSTOMER
Ernesto was very professional, kind, helpful and courteous. He gave me a good discount and was very honest about the work that needed to be done as well as the urgency of various repairs. I am a satisfied customer and will likely return to Norm Reeves for my next scheduled car maintenance.
1/12/2024
Ciro D. VERIFIED CUSTOMER
Si muy bien amable bien trabajo
1/12/2024
Rod L. VERIFIED CUSTOMER
Take me off your email and phone list very dissatisfied
1/11/2024
Daniel D. VERIFIED CUSTOMER
None
1/11/2024
Jennifer R. VERIFIED CUSTOMER
Ernesto was kind, efficient, and knowledgeable. Great service!!