Thank you to Ernisto Arellano to helping us to fix my car. I really appreciate your excellent service and will definitely be coming back.
5/27/2026
Dennis Q. VERIFIED CUSTOMER
John Beck, was very professional and helpful, awesome job and A+ all around thank you.
5/26/2026
Tanaka R. VERIFIED CUSTOMER
Ernesto is great! Nothing less to say about
5/25/2026
Kaliana B. VERIFIED CUSTOMER
Pablo was fabulous. He was professional, courteous, welcoming and knowledgeable. He helped me through the process and tried to expedite my wait time as much as possible. I would definitely bring my car back to him again and recommend him to my friends and family.
5/25/2026
Sheila H. VERIFIED CUSTOMER
Ernesto was very professional and kind.
5/24/2026
Edward N. VERIFIED CUSTOMER
The service advisor is awesome. However, the service to replacing engine batteries took 2.5hrs from the time drop off. It’s unacceptable
5/24/2026
Elaine V. VERIFIED CUSTOMER
Ernesto Arellano was very helpful, professional, and friendly. He answered all of my questions and my vehicle was finished in a timely manner. I will be a returning customer. Thank you
5/23/2026
Shawn S. VERIFIED CUSTOMER
Ernesto gave us a great service.
Thank you
5/23/2026
Mitchell C. VERIFIED CUSTOMER
Ernesto was a total pro!
5/23/2026
Frank T. VERIFIED CUSTOMER
Very satisfied with Ernesto service.
5/23/2026
Cathy H. VERIFIED CUSTOMER
Bryan was great. Explained everything as he went.
I’ll be back.
5/23/2026
Marcel C. VERIFIED CUSTOMER
My sales rep came out to tell me he was going to lunch amd someone would be right with. I had an appointment scheduled for 12:20. I sat in the drive up for 25 mins before someone came to help me. The gentelman that came to help me was super helpful. I did explain that i was kind of frustraided with the wait and explained I was in kind of an hurry. I for got his name. But he definitely went out of his way to make sure I was taking care of. I appreciate him doing that. He made my experience a lot better.
5/23/2026
Robert R. VERIFIED CUSTOMER
As a walk in, appreciate the quick service on my car. Great job Ramez!!
5/23/2026
Juan M. VERIFIED CUSTOMER
Hannah was great. She was helpful and friendly. Glad you guys have finally filled the service desks with people that actually want to be there. 100 % satisfied.
5/23/2026
Lisa M. VERIFIED CUSTOMER
Ernesto was very thorough to explain what each code meant, why it may or may not be necessary and which was most important. He heard me about a recent sales experience and took ownership of my experience to make it better even though it was not even a service issue. Thank you Ernesto.
5/23/2026
Osmar E. VERIFIED CUSTOMER
Brandy was very helpful , throughout the whole process , communicated everything. Even with the added on devices she was able to find out if it could be done that day or reschedule for another day .
5/22/2026
Nancilee S. VERIFIED CUSTOMER
Brandy helped us today and she was very knowledgeable & informative, she explained everything and prioritized what was needed for our CRV. I love coming here, I never feel pressured and everyone is so helpful. John the service manager has hired a great team of people! I would highly recommend Norm Reeves dealership to anyone!
5/22/2026
Valentyn S. VERIFIED CUSTOMER
All good, everything done quickly, all requests addressed
5/22/2026
Eleanor D. VERIFIED CUSTOMER
Brenden was very kind, he explained that my CRv needed no further servicing at this time, but would need inerior and exterior filters at the next servicing. He was very professional.
5/22/2026
Mary W. VERIFIED CUSTOMER
Thank you, Hannah, for making the appointment a pleasure.