Brenden was very attentive and the technicians ran some test, they said I shouldn’t have more problems and I really hope so. It is good to know if that is the case I can come back ( I hope I won’t need to)
Thank you Brenden!!
4/22/2026
Horacio O. VERIFIED CUSTOMER
Great job thank you
4/22/2026
Kathy L. VERIFIED CUSTOMER
As always, Sal very helpful. He takes time to check accuracy of services already done and what us needed. I'm sorry to see him go.
4/22/2026
Chris O. VERIFIED CUSTOMER
Hannah provided great service
4/22/2026
Love To. VERIFIED CUSTOMER
Very friendly people and comfortable areas to sit . Excellent service , she even lent me her phone charger.
4/21/2026
Nancy C. VERIFIED CUSTOMER
Hannah is the best!
4/21/2026
Daniel P. VERIFIED CUSTOMER
Services were professional and amazing!!!
4/21/2026
Leo A. VERIFIED CUSTOMER
Pablo gave exceptional service to me! I appreciate his work to inform me about future service for my vehicle.
4/21/2026
Sue R. VERIFIED CUSTOMER
She was efficient, intelligent, polite, respectful of my time, constraint and excelled at her position
4/21/2026
Lupe A. VERIFIED CUSTOMER
Just next time dont add services that are not requested like rotating the tires, I was suprised that $200 I was going to charge, until I ask why ?? I only want a oil change. Good thing I ask cause I was not going to paid something that I didnt request. Discount tires does it for free.
4/21/2026
Eric S. VERIFIED CUSTOMER
Tech forgot to reset the maintenance minder after service.
4/21/2026
Dana M. VERIFIED CUSTOMER
Mr Ramzy was extremely helpful and knowledgeable - the only reason I didn’t take my truck to Hoehn.
4/20/2026
Jabbar M. VERIFIED CUSTOMER
thank you for good help
4/20/2026
Alicia R. VERIFIED CUSTOMER
Respectful, knowledgeable, kind, fast and efficient.
4/19/2026
Aaron-Robin D. VERIFIED CUSTOMER
He seems like he cares about the customer
4/19/2026
Danny S. VERIFIED CUSTOMER
After years of taking my Accord to Hoen Honda in Carlsbad, I decided to give Norm Reeves a try and they far exceeded my expectations. From the moment I arrived, I was impressed by the professionalism and attentiveness of Ernesto and his team. They took the time to clearly explain their service recommendations without any pressure or unnecessary upselling, and completed the work right on schedule. It was a refreshing experience, and I will absolutely be returning for all of my future service needs.
4/18/2026
Debra C. VERIFIED CUSTOMER
Brenden was very kind and professional. Service was completed on time.
4/18/2026
Pablo Q. VERIFIED CUSTOMER
She took advantage of my young son, she didn’t ask him if he was okay performing all the extra services made to his Honda 3023 with only 17500 miles, he was there only for his 5 thousand miles oil service came out with an almost $400 bill , no professional at all
4/18/2026
Steven M. VERIFIED CUSTOMER
Outstanding, timely as always. Kudos Ernesto
4/17/2026
Aneesh S. VERIFIED CUSTOMER
Ernesto was very prompt and helpful making the process very smooth and easy