John is very professional and accommodating. Very happy with him and looking forward to working with him in future.
4/25/2026
Francisco H. VERIFIED CUSTOMER
Sal went above and beyond! He really did his best to ease the stress of not having a working vehicle.
4/25/2026
Shanon P. VERIFIED CUSTOMER
John was very helpful and helped tremendously
4/25/2026
Karen D. VERIFIED CUSTOMER
Pablo is the consummate professional! Very knowledgeable with a pleasant demeanor!
4/25/2026
Suzanne R. VERIFIED CUSTOMER
Timely and professional
4/25/2026
Kendrick L. VERIFIED CUSTOMER
Sal did great explaining everything I needed for my A1/4 service. I did get an alert late that my multi point inspection was complete that was noted as 3:45 but didn't receive until 5:15. I then rushed to pick up my car before closing at 6. Could've been a bit smoother for a busy Wednesday. Thanks!
4/24/2026
Edward G. VERIFIED CUSTOMER
John was very helpful and thorough.
4/24/2026
Connie B. VERIFIED CUSTOMER
Was told I would be contacted when services were needed/done. No one called, I had to call close to closing. Was told by another employee they would check and call me back, 5:30pm, never got a call so I had to drive to dealership at 5:50 pm. Services req where not completed and ones that they said they would get back to me about I was still partial charged. After the last time large mistakes with my CRV, this service was for my Civic, I will go back to the Carlsbad dealership.
4/24/2026
Isabel G. VERIFIED CUSTOMER
Ramez is always attentive, professional, communicative, and helpful. I trust his input and appreciate the initiative and attention he takes when communicating about my car's needs.
4/24/2026
Pamela T. VERIFIED CUSTOMER
Hannah is amazing. She always takes the stress off and goes the extra mile. Best service advisor out there. Hands down. Thank you Hannah!
4/24/2026
Beverly T. VERIFIED CUSTOMER
Ramez was very prompt, knowledgeable, and friendly.
4/24/2026
Keith R. VERIFIED CUSTOMER
Hannah was superb with customer service today.
4/23/2026
Tony S. VERIFIED CUSTOMER
Your team at Norm Reeves Honda - Vista always provide great and friendly service.
Thank you!
4/23/2026
Sam P. VERIFIED CUSTOMER
Great service as always
4/23/2026
Derrik W. VERIFIED CUSTOMER
Pablo and the team did an excellent job
4/23/2026
Tamara M. VERIFIED CUSTOMER
The service manager Phillip Rosales was outstanding. He took the time to answer my questions in detail and with patience.
4/23/2026
Sheryl M. VERIFIED CUSTOMER
Hannah was very professional, kind and compassionate about everything. I am very satisfied with her service and would come back to this dealership because of her. Thank you Hannah Martinez.
4/23/2026
Amit S. VERIFIED CUSTOMER
Hannah was very accommodating to my last minute request. Her and her team went above and beyond to provide me with exceptional service. I really do appreciate her.
4/22/2026
Doreen W. VERIFIED CUSTOMER
Excellent Service, thank you
4/22/2026
Melissa S. VERIFIED CUSTOMER
Pablo was kind and helpful in answering questions I had about certain services being done to my vehicle since I have no clue about car maintenance. The mechanic who worked on my car was super informative as well. Not sure his name but both helpful