Ernesto made my experience a great experience. Gave me updates of my vehicle when it was ready
5/1/2026
Alicelynn C. VERIFIED CUSTOMER
Hannah was very efficient in handling my check-in and paperwork. She was friendly and kind. A pleasure to work with her.
5/1/2026
Troy T. VERIFIED CUSTOMER
Excellent!
5/1/2026
Benjamin . VERIFIED CUSTOMER
Brenden was awesome! Was able to help me out on my AC repairs and was very accommodating. He’s a great asset to the team at Norm Reeves Honda in Vista, CA!
5/1/2026
Brenda D. VERIFIED CUSTOMER
Ramez was knowledgeable and personable. He did a great job helping me understand what my car needed. He was quick to update me on my car’s progress. I enjoyed interacting with him. Job well done!???????? ????????
5/1/2026
Marilyn B. VERIFIED CUSTOMER
Pablo was delightful to interact with. That is important to me.
5/1/2026
Danny B. VERIFIED CUSTOMER
Hannah was very helpful to us this and provided good understanding and service. Thank you, Hannah!
5/1/2026
Ann W. VERIFIED CUSTOMER
The two young men quickly solved the problem when it came up and behaved politely.
4/30/2026
Jeanette B. VERIFIED CUSTOMER
I appreciate the information provided to help me make the right decisions for my vehicle maintenance.
4/30/2026
Eryn S. VERIFIED CUSTOMER
Very good service, detailed explanation about everything. If I end up buying a newer Honda I will definitely come here, the service was professional and helpful
4/30/2026
Matthew W. VERIFIED CUSTOMER
Service advisor did not hand off my service before leaving for the day. I approached the other advisors at closing time who very kindly scrambled to figure out what was going on. My car was brought up quickly, but it felt rushed and I never received a recap of the complimentary inspection that is normally done on every service I’ve had performed here. It wasn’t a bad experience, but had I not approached the service team at 6pm, what would have happened?
4/30/2026
Francesca F. VERIFIED CUSTOMER
John and the Service staff were very helpful and maintained great communication throughout.
4/30/2026
Martha B. VERIFIED CUSTOMER
Pablo was great. Explained what could wait for later, I didn’t feel pressured. I will ask for him again with our other car comes in for service. Very polite and courteous.
4/30/2026
Patricia P. VERIFIED CUSTOMER
Hannah and her assistant were friendly and professional. They were very helpful in clearly answering all of my questions and provided paths to answer any future concerns. Thry made mt visit a rewarding experience.
4/30/2026
Ron C. VERIFIED CUSTOMER
Pablo was a pleasure to have as my service tech.
Friendly, professional, knowledgeable and explained everything
Perfectly. He is a great asset to Honda.
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4/30/2026
Stephen D. VERIFIED CUSTOMER
Thanks again Ramez!
4/30/2026
Schquiita J. VERIFIED CUSTOMER
Service advisor was great
4/30/2026
Tim B. VERIFIED CUSTOMER
Appreciated same-day appointment. All findings were explained well.
4/30/2026
Cody T. VERIFIED CUSTOMER
John Beck provided excellent customer service!
4/29/2026
Ryan C. VERIFIED CUSTOMER
As always, Vista Honda continues to deliver quality service with a positive but realistic attitude. There’s usually someone to greet me as I pull up to the service center, and if not within a couple minutes at most. Even when they’re busy, the team at Honda Vista strives to do their best. I’ve been serviced by a lot of different members at Honda Vista, and I truly appreciate their consistency and efforts to be professional as well as sincere. Today I had the pleasure of being serviced by John Beck. Mr. Beck maintains a high quality standard especially when it comes to being of service. I can attest to and speak for Mr. Beck and all the team members at Honda Vista that the customer comes first as well as quality of service over quantity. And I honestly speak from my heart and not from AI. Thank you Mr. Beck and everyone at Norm Reeves Honda Vista. Your time and efforts are not wasted and truly appreciated. I look forward to seeing you all again in about 5k-10k miles.
Thank you,
Ryan C