He was very professional and understanding, he explained me the time and checked what he could do for me while the car was ready. He definitely provided myself with a great great service. Thanks Honda for having staff like him
10/6/2021
Ahmed M. VERIFIED CUSTOMER
Great service
10/6/2021
Kelly S. VERIFIED CUSTOMER
Mitch provided friendly efficient service. The car was ready earlier than promised. I would be happy to deal with him again in the future.
10/6/2021
Larry L. VERIFIED CUSTOMER
Great job
10/6/2021
Lilian . VERIFIED CUSTOMER
Marc esa very professional and courteous
10/6/2021
Diana R. VERIFIED CUSTOMER
Arbenz is helpful and courteous and provides options. I am very satisfied with the service.
10/6/2021
Parvin J. VERIFIED CUSTOMER
Thank you
10/5/2021
Mercy D. VERIFIED CUSTOMER
The job took less than expected. Thanks Mitch for getting out in a timely manor.
E.M deLeon
10/4/2021
Crystal B. VERIFIED CUSTOMER
Armando was friendly and helpful, seeming concerned with safety over making “sales” at the service Dept.
10/4/2021
David T. VERIFIED CUSTOMER
Found and repaired power steering that I was not aware of. So pleased.
10/4/2021
Natalie S. VERIFIED CUSTOMER
Nathan is great! He is very informative and thoroughly explains the status on the services performed on my vehicle. I appreciate that he is polite and professional!
10/3/2021
Beau L. VERIFIED CUSTOMER
Perfect
10/2/2021
Coralyn H. VERIFIED CUSTOMER
He was very professional and courteous. He provided me an excellent customer service. Thank you.
10/2/2021
Shirley H. VERIFIED CUSTOMER
Very friendly and good service.
10/2/2021
Tina L. VERIFIED CUSTOMER
Arbenz is probably the best service person I’ve worked with over the past 10 years. Especially when I tried to describe the on-going issue I have with my CRV, he showed that he genuinely wanted to understand and help resolve the issues. He also kept me posted on the status of my car on a timely fashion and also logically explained the possible solution for the issue. He was efficient, professional and most importantly, he made the customers feel that he genuinely cares. I would love to go back to Norm Reeves for my next maintenance and recommend to anyone who needs it thanks to Arbenz!
10/2/2021
Duberney O. VERIFIED CUSTOMER
Armando was very patient and knowledgeable. Great experience, thanks Armando.
10/2/2021
Jean L. VERIFIED CUSTOMER
Appreciate Mark’s follow-up during the long wait for the back ordered part
10/2/2021
Ralph R. VERIFIED CUSTOMER
Arbenz went above and beyond. He was very thorough, going over the details, which kept me at ease. I was confident that everything would be taken care of.
10/1/2021
Carlota S. VERIFIED CUSTOMER
I got a prompt service from the attendant as soon as I drove in to the service line. Nathan Bagnol was courteous, prompt, elaborated and clarified everything I need to know regarding service to be provided. Totally satisfied with the service.