Armando was great. He listened to my concerns, documented them well and had his technicians attempt to replicate the issues. Unfortunately, the issues we had on our car or not always easily replicable as they relate to the infotainment center and sound system. This is a known issue on our vehicle and hopefully can be addressed by Honda.
1/7/2022
Aqulina T. VERIFIED CUSTOMER
Juan helped me a lot with my question about my car
Thank You
1/7/2022
Gary K. VERIFIED CUSTOMER
Mark was very knowledgeable and professional. I would call him back for my future service needs.
1/7/2022
Salah Z. VERIFIED CUSTOMER
Quick service and friendly staff
1/7/2022
Jerrald Z. VERIFIED CUSTOMER
Mark made sure the repel got done and helped fix some other issues also - having Karr eliminate the horn beeping when locking with the key fob and adjusting down the front end alert system sensitivity - so we didn't have to come in a second time, which would have been a ****. GOOD WORK - we'll look to him in the future.
1/7/2022
Diana T. VERIFIED CUSTOMER
As noted before, taking multiple trips to fix the same issue.
1/7/2022
Xin X. VERIFIED CUSTOMER
We had an impressive experience, with good service and high efficiency. Thank you!
1/7/2022
Nancy B. VERIFIED CUSTOMER
Excellent customer service!
1/7/2022
Grace D. VERIFIED CUSTOMER
Very personable and helpful!
1/7/2022
Zachary G. VERIFIED CUSTOMER
I pressed NO twice and came back to this page so I will just leave my comments here.
Even with the first appointment of the day, the time spent waiting for service is unreasonable. Last time we came for an appointment, just an oil change, we spent 4 hours waiting. This trip took 3 hours for a minor maintenance. We are pleased with the work but having to take a half day off of work each visit is excessive.
1/7/2022
Renee L. VERIFIED CUSTOMER
Mark was so wonderful to work with! He made sure I felt heard and understood and took all of my concerns seriously. I was annoyed to have to come in to service my new Honda after having bought my car 2 months ago. But, Mark relieved my frustration with his helpfulness and friendliness and I ended up being very happy that I went in. 15/10 would recommend
1/7/2022
Kemal O. VERIFIED CUSTOMER
Clear communication, timely work well done.
1/6/2022
Catherine I. VERIFIED CUSTOMER
Your commercials are accurate. I love the way I was treated by thank, and the way the service department had treated me in general.
1/6/2022
Dennis K. VERIFIED CUSTOMER
Nice man. Professional attitude.
1/6/2022
Francisco C. VERIFIED CUSTOMER
Mark Farrugia was great…! Excellent service.
1/6/2022
Stanley P. VERIFIED CUSTOMER
Armando was extremely polite, professional and considerate of the job at hand. You have an excellent team that I am very proud to be a customer at Honda. Again, many thanks to all that helped in my repairs.
Stanley P
1/6/2022
Soon C. VERIFIED CUSTOMER
I sent one today. I will try to snser again if you send me additional feedback.