Engine started smoking after service. Technician left a rag in the drip pan. Had to tow car back to service center. Missed an afternoon of work.
9/5/2022
Juan O. VERIFIED CUSTOMER
Great service thank you
9/5/2022
Mark Y. VERIFIED CUSTOMER
Service was excellent
9/4/2022
Evelyn P. VERIFIED CUSTOMER
Matthew is an exceptional service representative in EVERY respect. He along with his other team members all led by Keven, Service Manager always work seamlessly to get her in order to satisfy every possible aspect of any of our vehicles when they are in for service. Consistently excellent year after year.
9/4/2022
Lena S. VERIFIED CUSTOMER
A big thank You to Nate and the Honda Irvine Service Team! Over the past 4 years since moving to OC you have taken GREAT Care of my vehicle and Me. I appreciate You'll ??
9/4/2022
Orlando C. VERIFIED CUSTOMER
Exelente
9/4/2022
Ana Carina. VERIFIED CUSTOMER
Thank you so much! I am grateful.
9/3/2022
Al A. VERIFIED CUSTOMER
Thank you Darrell!
9/3/2022
Patricia S. VERIFIED CUSTOMER
Very satisfied with gentleman who helped me.
9/3/2022
Richard L. VERIFIED CUSTOMER
Arbenz was great and helped me make decisions about my car. Thanks
9/3/2022
Daniel S. VERIFIED CUSTOMER
Darrell was great, thanks
9/3/2022
Sue L. VERIFIED CUSTOMER
We have best experience with Nate service, thank you
9/3/2022
Duberney O. VERIFIED CUSTOMER
Great service, professional and knowledgeable. Thanks.
9/3/2022
Robert C. VERIFIED CUSTOMER
Mitch was great! Fast and efficient. Was a big help getting this problem taken care of.
9/3/2022
Roger A. VERIFIED CUSTOMER
I scheduled my car for an oil change. When I took it in, I noticed that the maintenance code was B17. I looked that up in the car’s manual and it turns out that 7 was code to replace brake fluid. Darrel completely ignored the code and looked up my car’s maintenance history and insisted that I change the transmission fluid. He said it’s recommended every 30K miles. After the service, I consulted the owner’s manual and did not see such recommendation. Contrary to Darrel’s advice, the manual seems to recommend following Maintenance Minder codes. I’m greatly disappointed that Darrel, a Honda service advisor, seems to be so badly misinformed.
9/2/2022
Fontino M. VERIFIED CUSTOMER
Perfect service
9/2/2022
Joel L. VERIFIED CUSTOMER
Darryl is an asset to your company,he is awesome.great service.
9/2/2022
Elleana A. VERIFIED CUSTOMER
EXCELLENT, AND WAS DONE SOONER THAN WE EXPECTED.
9/2/2022
Michael B. VERIFIED CUSTOMER
Every time I have gone there for service on my three Honda’s I have always had great service including my last visit and Darrell’s outstanding service.
9/2/2022
Karen S. VERIFIED CUSTOMER
Darrell Brannon was great, excellent service. Was super sweet and professional.