He is very accommodating
Explains the process well
6/8/2023
Kristine P. VERIFIED CUSTOMER
Delano provided outstanding customer service. I added two additional services after my oil change was completed. Since my request came in around 4pm, I was I uncertain if I’d be able to have the two additional services completed before close and that I’d have to schedule another appointment. Delano checked in with the technician and ensured that my car would be complete in time. I was able to have my car successfully serviced and Delano also saved me from having to make an extra trip. Lastly, he provided a small discount which was helpful since I wasn’t expecting to pay for additional services beyond the oil change. Thanks so much, Delano!
6/8/2023
Sheldon W. VERIFIED CUSTOMER
The only complaint I would say is that it too long. I had an appointment at 3PM for basic service and it wasn't completed until 3:45. Otherwise your staff has always been very polite and never real pushy like so many other dealerships
6/8/2023
Loretta C. VERIFIED CUSTOMER
Alexander was caring and interested in my situation. He’s an asset to your company
6/8/2023
Sarah C. VERIFIED CUSTOMER
Well done !
6/8/2023
Kimberly And. VERIFIED CUSTOMER
Alex offered a personal service which left me wondering why other facilities didn’t have staff to assist clients in a manner of wanting to return with all owned vehicles other than Hondas’.
Please convey my appreciation for service rendered with exceptional attitude and customer concern for our needs. Alex scored excellence for customer care.
6/8/2023
Rhonel A. VERIFIED CUSTOMER
Give Arbenz a raise!
6/8/2023
Elizabeth C. VERIFIED CUSTOMER
Ameed was amazing!
6/8/2023
Matthew H. VERIFIED CUSTOMER
Delano provided exceptional customer service
6/7/2023
Ana H. VERIFIED CUSTOMER
Arbenz helped me out, always excellent customer service. He clearly explained what my car needs and I trust him. I highly recommend Norm Reeves Irvine to my family and friends.
6/7/2023
Richard L. VERIFIED CUSTOMER
He was excellent.
6/7/2023
Parvin J. VERIFIED CUSTOMER
Thank you
6/7/2023
Colleen W. VERIFIED CUSTOMER
Delano is always professional, attentive and friendly. Always willing to listen to my concerns and help figure out the best path for my vehicle. Thank you
6/7/2023
Gisele L. VERIFIED CUSTOMER
Excellent service kept within price quoted ready promptly service by mechanic Henry outstanding car is running beautifully
6/7/2023
Mikhail B. VERIFIED CUSTOMER
Alexander Hernandez is a very helpful and down to the point person, great service! Appreciate it!
6/7/2023
Ramon B. VERIFIED CUSTOMER
over all my experience is good.although took forever to finish the service and forgot to carwash the car.Mr Hussein must have forgotten it but Mr.Hussein was very attentive and explain everything to me
6/7/2023
Reza B. VERIFIED CUSTOMER
Thank you
6/7/2023
Jack C. VERIFIED CUSTOMER
Awesome team and awesome service.
6/7/2023
Chih-Kuan W. VERIFIED CUSTOMER
Great service. Explains things well. Very efficient!