Service was completed on time and Delano was attentive to my vehicle. I appreciate Nirns Reeves Honda Irvine for the continued professionalism from the purchase of my 2019 Passport to the scheduled service appointments.
6/12/2023
Robert H. VERIFIED CUSTOMER
Thanks
6/12/2023
Aaron M. VERIFIED CUSTOMER
Forgot the guys name who helped me but he did a good job. 10/10. Short facial hair, balding white guy
6/12/2023
Hugo D. VERIFIED CUSTOMER
Gray service
6/11/2023
Pamela K. VERIFIED CUSTOMER
Luis did an excellent job with the service. I felt the service took too long at around four hours. The new waiting room has very uncomfortable furniture, and if I had known that the waiting room by the service counter was no longer open, I would not have come to Irvine Norm Reeves for service. On a previous visit, I tried to sit in the new waiting room, and found that the furniture was too uncomfortable, so I was able to go back to the previous waiting area. Next time service is due on my car, I will call to see if your waiting room has been remodeled, and if not, I will go someplace else for service .
6/11/2023
Jared W. VERIFIED CUSTOMER
Nathaniel did a great job at helping me with my car.
6/11/2023
Darlene K. VERIFIED CUSTOMER
At Benz was great
6/11/2023
Venita D. VERIFIED CUSTOMER
Delano provided Excellent Customer Service. He is very courteous, pleasant, and thorough and provided me with a clear overview of the Maintenance Work performed on my Vehicle today. Thank you again!
6/11/2023
Andre D. VERIFIED CUSTOMER
Arbenz is great. Thank you.
6/11/2023
Christopher S. VERIFIED CUSTOMER
We’ll done
6/11/2023
Ehab H. VERIFIED CUSTOMER
Great service keep the good work Nathaniel
6/11/2023
Satu /. VERIFIED CUSTOMER
I asked for alignment check via the phone when I called Thursday but it did not get done as requested. They did say if the alignment was off they would have noticed. I am doing a long 4 hour drive to Vegas so it's something I wanted done. I will go somewhere else because we live in Orange so it's not convenient to drive back before I leave on 20th. The pricing did seem pretty high for brakes for a 2018 vehicle. Otherwise the service has been good and the brakes feel good. They said I was due for A1 check but the van said B1. I will take photo next time to verify what I saw was correct. Thanks Satu
6/11/2023
Robert S. VERIFIED CUSTOMER
Great job. Very professional. Communication was excellent.
Dealer pricing on service appears high, may need to compare
Next time with top quality independent repair facility.
Thanks again. Nathaniel was great.
Bob Sloan
6/11/2023
Laurie V. VERIFIED CUSTOMER
Nathaniel was very polite,he answered my questions.was right on with what time my car would be ready approximately. He was a pleasure.
6/11/2023
Michael A. VERIFIED CUSTOMER
He was great, and got my car service finished in a timely matter and communicated very well.
6/11/2023
Jake L. VERIFIED CUSTOMER
Very professional and friendly service. Brandon was helpful and took the time to ensure my concerns/questions were addressed.
6/10/2023
Alejandro V. VERIFIED CUSTOMER
He is an amazing service advisor
6/10/2023
Kathleen C. VERIFIED CUSTOMER
Great experience. Thank you. Ameed was very professional and kind.
6/10/2023
Donna K. VERIFIED CUSTOMER
I was very impressed with Arbenz. He answered all my questions and was very helpful.