Alexander was great, friendly, patient and informative. He made it a very pleasant experience and my car was ready sooner than expected ????
Thank you,
John
6/23/2024
Vincent N. VERIFIED CUSTOMER
Good
6/23/2024
Brenda P. VERIFIED CUSTOMER
Delano was great! He was kind, attentive, and all around a good dude. Thanks for the service!
6/23/2024
George M. VERIFIED CUSTOMER
The wait for fiance was extremely long. We also thought it was in extremely poor taste that OUR "new" car only had a quarter of a tank in it. Especially after we waited HOURS for fiance.Alao then the finance guy tried to sell us thing that we had already told the sales lady we didn't want. My husband finally had to explain to him everything going on in our life,like me being on hospice and dying and the fact we needed to get home and take my daughter to the hospital. If you're going to do the crap to people, at least fill up their gas for them! Will also be leaving a Google review!
6/23/2024
Wade M. VERIFIED CUSTOMER
Geraldo provided great customer service, kept me informed of progress, and promptly notified me when my car was ready for pickup
6/22/2024
Amir F. VERIFIED CUSTOMER
He’s always awesome it’s my second time having him help me with my services and I always leave very happy with my service. Awesome guy
6/22/2024
Azadeh C. VERIFIED CUSTOMER
Arbenz is an asset to your company. Truly cares about the client. Seems like he thinks about servicing his family when providing for his client.
He’s patient and knowledgeable. He communicates very well and takes extra time to make sure everything is as promised and meets his own high standards. I’m always very pleased interacting with him. I hope he is recognized by his superiors.
6/22/2024
Leticia M. VERIFIED CUSTOMER
I am lucky and thankful Delano Nichols was assigned to assist me, he never once gave up, this whole ordeal was overwhelming but he listened and did not give up until all was resolved, don’t ever let him go! He is upfront, and honest, but your sales team, heartless. Delano went beyond, thank you
6/22/2024
Jeanette F. VERIFIED CUSTOMER
Nate was awesome. Very communicative and transparent about the situation, what was needed and what was happening.
6/22/2024
Cheryl . VERIFIED CUSTOMER
I arrived early for my 10:30am appt. After a wait I was assigned to Mayhieu. He estimated my car will be done by 3pm & to have the diagnostics preformed on my car air conditioner. I explained I had to drive to see my mom who is on hospice in Torrance & did not wish to hit traffic.
I called at 2:00 pm to find out the status on my car, especially since I needed a shuttle ride back. The receptionist stated she would get the Service Manager to call me to give me a status update since my service advisor was out to lunch. She additionally assured me she would leave a message for my service advisor at his desk.
In the meantime, I made an additional 2-3 phone calls. I requested for George to come get me. She said, he would call me when he arrives. The Service Manager or Mayhieu still had not called or were they available.
6/22/2024
Charles K. VERIFIED CUSTOMER
Found grease on fender
Air box (filter box ) not screwed closed
Told I need brake bulbs (all were good)
Disappointed, lost confidence in tech
Was the job done
Have been a customer many years
Check records
6/22/2024
Erik M. VERIFIED CUSTOMER
Quick and professional approach highly recommended for future services
6/22/2024
Khris B. VERIFIED CUSTOMER
I have known Mike for many years, he is very knowledgeable and excellent at his job and I trust him with my Honda cars
6/22/2024
Michelle B. VERIFIED CUSTOMER
Thank you for your service and getting the necessary repairs done that were needed as importance and keeping it at a minimum with costs
6/22/2024
Brian P. VERIFIED CUSTOMER
Hi kevin
6/22/2024
Judith E. VERIFIED CUSTOMER
Very nice and accommodating
6/22/2024
William G. VERIFIED CUSTOMER
Very professionally done!
6/22/2024
Joshua O. VERIFIED CUSTOMER
Replaced my battery which voided my warranty on it to solve a problem it didn’t solve. System brakes light is still turning on