All my tires which should have psi 33-35, was filled to 42. So sad that you don’t train your employees properly or you hire unqualified persons.
9/19/2025
Kenneth F. VERIFIED CUSTOMER
Erick was very nice, helpful, and informative.
9/18/2025
Richard D. VERIFIED CUSTOMER
We have always trusted Freeway Honda . My Element is 15 years old and it receives the same expert care and professional know-how as our 2033 2022 Insight. Saib and his brother Hector as well as the entire staff from sales through service are there to make our experience positive. They have. Prompt professional , done right .
9/18/2025
Shana A. VERIFIED CUSTOMER
I think it’s important to encourage prior customers, especially those who haven’t been in for a while, to return. Unfortunately, my recent experience had the opposite effect. As soon as I presented the coupon, Michael’s attitude noticeably shifted, and the interaction became uncomfortable and somewhat dismissive—as though I didn’t matter.
That’s not the kind of customer service that makes someone want to come back. A gentle reminder to Michael that part of his role is to treat every customer—coupon or not—with kindness and respect would go a long way toward creating a more welcoming experience.
9/18/2025
Norberto R. VERIFIED CUSTOMER
Good job
9/18/2025
Leonor D. VERIFIED CUSTOMER
I sincerely appreciate the professional service i received from Mr Moguel.
9/18/2025
Jessica A. VERIFIED CUSTOMER
Kenya was extremely informative and knowledgeable. They answered all my questions and went above and beyond with her customer service. Thank you!!
9/18/2025
John F. VERIFIED CUSTOMER
Great service with timely updates and easy pick-up; very smooth and reliable.
9/18/2025
Paul P. VERIFIED CUSTOMER
I am 87 years old, but many cars it was. This was the best service I’ve ever had in my life. I am very happy with freeway Honda service department. I had a very enjoyable day being there.
9/18/2025
Mohammad N. VERIFIED CUSTOMER
Good service thank you!
9/18/2025
Antonio V. VERIFIED CUSTOMER
Saib Gonzalez was very clear and respectful during the service. All services were perfectly done and quick. Everyone was very professional.
9/18/2025
Leonor R. VERIFIED CUSTOMER
Perfect team,Honda worker’s the best.
9/18/2025
Rebeca L. VERIFIED CUSTOMER
Oscar was very helpful!
9/17/2025
George W. VERIFIED CUSTOMER
I was hoping that my car would have been washed before picking it up but that didn’t happen; is this no longer a standard practice?
9/17/2025
Adan/Issac L. VERIFIED CUSTOMER
Awfully unorganized
9/17/2025
Larnyuan H. VERIFIED CUSTOMER
Friendly
9/17/2025
Saul M. VERIFIED CUSTOMER
Very very happy with the team at freeway insurance, they will take care if your needs with a great attitude, special shout out to Oscar Moguel I ran into a very unfortunate situation with my Honda but Oscar made the whole process very easy going and stress free I really appreciate everything he’s done definitely deserves more recognition
9/17/2025
Pablo F. VERIFIED CUSTOMER
Good service
9/17/2025
Joann/Tony P. VERIFIED CUSTOMER
great service today. thank you. no haggle. realigned my tires and rotation on the used car i just purchased there. complimentary
9/17/2025
Maddison T. VERIFIED CUSTOMER
Yes Oscar went above and beyond. I am very appreciative!!!