Took 5 hours for an oil change with no communication. I called twice to check in
9/21/2025
Felipe A. VERIFIED CUSTOMER
Saib provided excellent advice as to the repairs needed for my vehicle, also was very respectful of my time constraints and adjusted scheduling to make it work for me. A big thank you,Saib!
9/21/2025
Jimmy/Lupe B. VERIFIED CUSTOMER
Thank you.
9/21/2025
Berenice G. VERIFIED CUSTOMER
Love this place always gets everything done below the people there as well
9/21/2025
Lena P. VERIFIED CUSTOMER
Very good
9/21/2025
Jesus V. VERIFIED CUSTOMER
He’s is good guy
9/21/2025
Jose L. VERIFIED CUSTOMER
Kenia was very courteous and knowledgeable about the service required for my vehicle.
9/21/2025
Teresa L. VERIFIED CUSTOMER
I had an excellent experience at Freeway Honda in Santa Ana, for my oil change. My service advisor, Teresa Hillstead,was very professional and helped me understand all the work needed for my vehicle. The repair was completed efficiently, and the team kept me informed throughout the process. I felt the service was honest and worth the cost, and I will definitely be returning to their service department for future needs.
9/20/2025
Ruth A. VERIFIED CUSTOMER
She showed me the damage that needed to get repaired by the mechanic.
9/20/2025
Blake C. VERIFIED CUSTOMER
Very knowledgeable and helpful for my car service
9/20/2025
Iris T. VERIFIED CUSTOMER
Excellent Service！Thank you！
9/20/2025
Aniket R. VERIFIED CUSTOMER
Excellent service experience
9/20/2025
Moosa A. VERIFIED CUSTOMER
Poor customer service
9/19/2025
Mary G. VERIFIED CUSTOMER
Erick is always informative as to the most pressing needs of my car. He gave me the multi-check diagnostic and helped me prioritize the issues that need to be addressed. He respects my budget limits and knows I don’t put much mileage on my car. Erick knows me as a faithful customer and always gives me trusted advice.
9/19/2025
Steve M. VERIFIED CUSTOMER
Very fast turn around time for oil change
9/19/2025
Javier V. VERIFIED CUSTOMER
Excellent
9/19/2025
Vicki K. VERIFIED CUSTOMER
Excellent service as always
9/19/2025
Issac L. VERIFIED CUSTOMER
Got the job done. That’s all that matters. Thank you
9/19/2025
Gilbert P. VERIFIED CUSTOMER
Matt was very friendly upon arrival and explained everything in detail about what was wrong with my vehicle and gave me options and prioritized what could be done. It’s always a pleasure working with Matt and his team and they always do an exceptional job with my cars.