The service was fine, the employees were cordial, and am normally pleased with this dealership. However, I left the below text message with a photograph at ****-****-xxxx at approximately 11:30am on Tuesday, December 16, 2025.
I'm not a happy camper. Upon arriving at my house, I discovered that my key-fob is broken. The chrome part that had the triple-ring attached to my key chain, has disappeared! Thank heavens I have another key-fob to take its place. Is there a way that the chrome part can be ordered and mailed to me? Or do I get a new key-fob replacement?
Sincerely,
Thea E
12/17/2025
Zachary E. VERIFIED CUSTOMER
Everyone who helped me was very serviceable and welcoming
12/17/2025
Gary C. VERIFIED CUSTOMER
Great cudtomer service as usual!
12/16/2025
Karin T. VERIFIED CUSTOMER
Oscar is professional and happy to help me at a moments notice.
12/16/2025
Mariah D. VERIFIED CUSTOMER
Oscar provided amazing care and attentiveness to what I needed to get done! Tim Hoang, the tech that worked on my car was just as great and made sure to get the job done quick and with great precision! For this duo, I will bring my car back every time knowing they are there to help.
12/16/2025
Viola J. VERIFIED CUSTOMER
Service was great. He was able to find a problem with my car that I wasn’t even aware of. Thanks
12/16/2025
Rogelio M. VERIFIED CUSTOMER
Extremely satisfied with Oscar’s customer service and he’s been very helpful from day one.
12/16/2025
Michael E. VERIFIED CUSTOMER
Oscar was very easy to work with, thank you!
12/15/2025
Isaias G. VERIFIED CUSTOMER
Great service
12/15/2025
Cristine L. VERIFIED CUSTOMER
Excellent service. People are so friendly. The advisor Saib fixed my car before and was so helpful. He did an awesome job on my air conditioner. Because of the advisor I decided to bring my car in. Thank you for providing excellent service.
12/14/2025
Olga/ Candido. VERIFIED CUSTOMER
Muy buen servicio I excelente como me antendio le doy 100 porciento
12/14/2025
Nestor T. VERIFIED CUSTOMER
Matt was easy to talk with. He clearly explained the repairs that need to be done with my vehicle. His service was highly appreciated.
12/14/2025
Mathew S. VERIFIED CUSTOMER
Always a pleasure doing business with Michael Miranda
12/14/2025
Jose C. VERIFIED CUSTOMER
I was very pleased with the customer services. The fact that they offered ride assistance to my home was very convenient and much appreciated. Overall, I was very happy with the service and the great customer service. Thank you!
12/14/2025
Grace S. VERIFIED CUSTOMER
Matthew was very nice and very helpful to us
Highly recommended ????
Thank you so much ????
12/14/2025
Todd S. VERIFIED CUSTOMER
Told to pickup vehicle everything fine. My main concern was the idle off leaves me unable to start the car. I’m sometimes left in traffic unable to start the car unless I urn off the A/C and it has been able to start. But it’s dangerous to have to do this in live traffic. Couldn’t find cause but I k ow something is wrong with the battery and it should be changed. Also had three upholstery issues. Was told someone special comes into Honda for that and would schedule me appointment later. That never happened. Overall a crappy experience
12/14/2025
Hai P. VERIFIED CUSTOMER
The process was well organized. The waiting room was comfortable, and the service was prompt and clear. Teresa Hilllsread was an excellent adviser. She was very courteous, professional, thorough and attentive to client questions and concerns.