Freeway Honda has always been consistently helpful, friendly and professional.
8/10/2024
Ana G. VERIFIED CUSTOMER
It was great Kenya help me a lot I have not word to describe all her help can said may god bless all Honda employees Kenya was the best
8/10/2024
Jose A. VERIFIED CUSTOMER
Great customer service. Super happy with everything.
8/10/2024
Mic K. VERIFIED CUSTOMER
Oscar was great keep up the great job. You are very knowledgeable of your work. Thanks again for your help
Mic K
8/9/2024
Prakash M. VERIFIED CUSTOMER
Very knowledgeable technicians.work was done to my very satisfaction.
8/9/2024
Zung P. VERIFIED CUSTOMER
Hector Gonzalez was very easy to work with. He kept me up-to-date with progress of work ordered. However, I have issue with your service folks of always adding items needing immediate repair. My husband and I are seniors on fixed income and cannot afford the costs of these items that the service department keep adding. Like today, I brought the car in for an oil change. Bam, 3 more items were needed at a cost of close to $1,700. Who can afford that? I declined the most expensive item of $1,300+
8/9/2024
Ruth K. VERIFIED CUSTOMER
So far so good. I was surprised that service was completed
In less time than service rep. said work would be completed. which made me wonder did
All maintenance get done in that time frame?!!
Other than that wondering- I’m please with service!!
8/9/2024
Marilu M. VERIFIED CUSTOMER
The entire team at Honda Santa Ana are simply amazing!
Thank you Oscar for your help!
8/9/2024
Rosemary J. VERIFIED CUSTOMER
As always - great service!
8/9/2024
Melissa B. VERIFIED CUSTOMER
Saib communicated well, sent pictures of the repairs needed, explained the repairs thoroughly and gave me all the information we needed. He didn’t pressure us when we indicated we wouldn’t be able to agree to all the repairs, (because we had warranties elsewhere that covered the services) and was very respectful.
8/9/2024
Zabdy S. VERIFIED CUSTOMER
Very happy, excellent service
8/9/2024
Sara S. VERIFIED CUSTOMER
The check in and check out process was easy and the service was completed within the anticipated timeframe. My car continues to run perfectly. Thanks!
8/8/2024
Evelyn V. VERIFIED CUSTOMER
Great and fast service! Super helpful experience from Oscar
8/8/2024
Sharon J. VERIFIED CUSTOMER
Hector was (is) amazingly helpful and kind spirited.
8/8/2024
Rhonda T. VERIFIED CUSTOMER
The best!!!
8/8/2024
Hector R. VERIFIED CUSTOMER
I am very happy with the service. Everybody was friendly and professional.
8/8/2024
Zeynep W. VERIFIED CUSTOMER
Matt was extremely attentive and helpful. He has great communication and his customer service skills are exemplary.
8/8/2024
Joe F. VERIFIED CUSTOMER
Matthew was very helpful on getting my car fix right . Got customer service 10/10 . He got me satisfied with the service
8/8/2024
Raol G. VERIFIED CUSTOMER
Great friendly and rapid service. Only people I trust to work on my Honda, thanks Freeway!