My service was excellent because of Anthony Sanchez. He is a great guardian angel. He treats you with dignity and respects and is highly knowledgeable. He always follows through. You should have more agents like him.
9/29/2025
Tianding W. VERIFIED CUSTOMER
very good
9/29/2025
Marina M. VERIFIED CUSTOMER
Genaro was amazing!! I waited 45 mins for my car to be taken when I had a 1pm appt. He guaranteed me my car would be expedited and done by 3pm because I needed to be somewhere. I was done and out of there by 240pm. I also had a coupon for a $68+tax oil change and tire rotation. I couldn’t find it online anymore. He was nice enough to honor it. He showed me I had 2 recalls on my car so I will be back on 10/4 to have them taken care of. I will be asking for him again!! Such great customer service!!
9/28/2025
Melissa P. VERIFIED CUSTOMER
The service provided by Mr Sharma was great. My only feedback for the shop was that the wait from arrival to being assigned a service provider was 20+ wait. It appeared that only 1 person was attending and 2-3 other desks had out to lunch signs.
9/28/2025
Paulette D. VERIFIED CUSTOMER
I was there from 7:30 a.m. till after 11:00. My car is exactly the same way it is still making the noise I had to pay $100 for the extended warranty and nothing was fixed. Can you call me after 12:00 at 626- 479-7369 please
9/28/2025
Jimmy H. VERIFIED CUSTOMER
Great service by Adrian and the team!
9/28/2025
Andres H. VERIFIED CUSTOMER
All. Good.
9/28/2025
Claudia G. VERIFIED CUSTOMER
Ram was very professional and honest. He walked me through every step of the process for servicing my vehicle. I appreciated his time and information. He communicated regularly with me and I am totally satisfied with my service at Norm Reeves.
9/28/2025
Marco M. VERIFIED CUSTOMER
Great Service from Andrew
9/28/2025
Patricia G. VERIFIED CUSTOMER
Yes, I was happy with service received. Andrew Sharma was very helpful.
9/28/2025
Kyle M. VERIFIED CUSTOMER
Andrew Sharma was a great service clerk
9/28/2025
Francisco S. VERIFIED CUSTOMER
Very satisfied with the treatment and attention from miss Nicole
9/28/2025
Manuel S. VERIFIED CUSTOMER
Good service
9/27/2025
Maria Y. VERIFIED CUSTOMER
Excellent and professional service at this Norm Reeves Honda West Covina
9/27/2025
Victor R. VERIFIED CUSTOMER
Anthony Sánchez is always so helpful. He makes service so easy.
9/27/2025
Danilo P. VERIFIED CUSTOMER
Fast service excellent .
9/27/2025
Bryan F. VERIFIED CUSTOMER
Andrew Sharma was a very professional and well-spoken individual. Glad he helped me.