Joshua was very professional, helpful, and informative. He was very thorough when explaining the recommended maintenance. I also wanted to mention that Trinity Guzman has been providing excellent service to us too. These two are great service advisors.
3/25/2021
Muditha S. VERIFIED CUSTOMER
Too many customers during my visit caused some issues. Jo was great in his service but due to rush we could not discuss inspection points clearly. Also the refilling of radiator fluid was forgotten but Jo attended to it and assisted me very quickly. It was a busy time and I understand.
3/25/2021
Rosemarie B. VERIFIED CUSTOMER
My guy was great. A real gentleman
3/25/2021
Robert L. VERIFIED CUSTOMER
Great customer service and the car was ready bye the time I was told.
3/25/2021
Flora L. VERIFIED CUSTOMER
Gabriela was helpful, she has a good attitude and conducted herself in a very
Professional manner.
3/24/2021
Joe . VERIFIED CUSTOMER
Customer service was awesome, Gabby was amazing, Very satisfied with our experience yesterday
3/24/2021
Juan S. VERIFIED CUSTOMER
Service and employees were very helpful .
3/24/2021
Laramie R. VERIFIED CUSTOMER
She was Hreat. The service, however lacked. Batteries were not put in my key fobs per my request, and windshield fluid was not put in.. also at my request..
3/24/2021
Ruben And. VERIFIED CUSTOMER
Very professional and she explained all of the service done to us so we left very informed.
3/24/2021
Maria N. VERIFIED CUSTOMER
Customer service it is not good..! They need more communication
3/24/2021
Noel L. VERIFIED CUSTOMER
This is my second time doing my change oil at the Norm Reeves Honda dealer. I was very satisfied and Anthony was very helpful and accommodating. I told them that I need to work at noon at the LA clinic. If it was possible that the service would be done before 12. And it was done around 11 am and I was not late at work. I really appreciate how they accommodate my request. Everything was fine. And I had a discount because I am a healthcare worker.
3/24/2021
Tsehai T. VERIFIED CUSTOMER
Excellent customer service from Samuel Tung.
I was Very happy with his understanding what my car needed and
His recommendation to get some work done other than just
Oil change. Because of his advice, I had some more services done on
my car.
Thank you Samuel of Norm Reese Honda!
3/24/2021
Diana G. VERIFIED CUSTOMER
I went in to fix the recall and came out with another recall Honda Reeves didn't fix, now I have a Error on my dash every time I turn on my car. I am very upset.
3/24/2021
Minadel L. VERIFIED CUSTOMER
Trinity is amazing and very helpful.
3/24/2021
Aroon S. VERIFIED CUSTOMER
Trinity Guzman is an outstanding
3/24/2021
Patricia B. VERIFIED CUSTOMER
i was completely satisfied with the service advisor , Christopher
but when i arrive to drop off my car i waited a long time
before an advisor came out . the guys at the drop off just put
the number on top of the car and didn’t even say
somebody will be with you shortly.
3/24/2021
Reid J. VERIFIED CUSTOMER
Juan Luna, My service advisor, was very helpful, very knowledgeable, and very polite. Excellent service today!
3/24/2021
Sokvanee T. VERIFIED CUSTOMER
Staffs was friendly and helpful.. service was done pretty fast.
3/24/2021
Mercedes V. VERIFIED CUSTOMER
Service was excellent!!!! Go Juan and Christopher great service attendants!!!!