Joshua helped me with a problem concerning connection between my phone and car. He knew immediately what to do and took time and care to resolve. He also explained my options for service on my car and we decided best course of action. Felt he offered good guidance.
3/26/2021
Jasmine S. VERIFIED CUSTOMER
Very friendly
3/26/2021
Bryce K. VERIFIED CUSTOMER
Thank you for getting the appointment so fast and my advisor Brandon was extremely helpful through the process. When I got my vehicle back he went through everything that was performed and answered my questions.
3/26/2021
Michael R. VERIFIED CUSTOMER
Ms. Dominguez was very nice and professional, and it was a pleasure to have her handle my vehicle service. I hope the next time I have to have my vehicle serviced or repaired, that Ms. Dominguez is the person that will handle the situation.
3/26/2021
Beatrice E. VERIFIED CUSTOMER
Christopher was so nice and friendly and very helpful. It’s people like him that would make me return to your dealership
3/26/2021
Sheela Sagaya. VERIFIED CUSTOMER
Excellent!!!
3/25/2021
Hediana H. VERIFIED CUSTOMER
As always, Joshua and the team there were great.
3/25/2021
Patrick A. VERIFIED CUSTOMER
Juan Luna was amazing! He provided superior customer service. My wife and I were very happy with the services provided. He went out of his way to do what he could to help us with our car.
3/25/2021
Ione S. VERIFIED CUSTOMER
Actually, it took longer than I expected. But then again, I myself, got there about 15 mins. late. SO....
But indeed, I'm glad you sent this Quality Service
Survey because I was just about to write you a note regarding Valentin's phenomenal Customer Service! And not just with me either! I watched him outside take the time to sit by a customer and listen to the man's concerns about his car,and very sincerely, Valentin gave the man specific causes the mechanics can seach for and even assured him how even one's style of driving, with no fault of their own, can at times indirectly, affect the car's performance. I was impressed! Very impressed! I even learned a few things myself...from one so young! LOL!!! I'm going on 70!
Valentin, looks professional, acts professional, and gracioiusly goes the extra mile with your custoners! Surely, you must already know, "Promotions" speedily await him... And he truly lives up to his name....a true **** to us, your customers. GOD bless him wherever he goes.
P.S. All the other workers also looked focused and busy as bees, but Valentin, for some reason, just seemed to stand out. Thank you.
Sincerely, Jonie (Ione M. Sanchez)
3/25/2021
Connie J. VERIFIED CUSTOMER
Very informative on what my car needed
3/25/2021
Gilbert M. VERIFIED CUSTOMER
Very nice and great guy
3/25/2021
Carol S. VERIFIED CUSTOMER
Great customer service plus my car is now in tip top condition. Thank you all!
3/25/2021
William C. VERIFIED CUSTOMER
Joshua was Fantastic!!!. Extremely friendly and helpful. I appreciated his help during this visit. He is a great asset to Norm Reeves west covina. I will continue to look for him on my next appointment.
3/25/2021
Pat M. VERIFIED CUSTOMER
Great service and Val was very professional and answered all my questions
3/25/2021
Veronica M. VERIFIED CUSTOMER
Excellent service
3/25/2021
Mary Angela. VERIFIED CUSTOMER
Juan was such a pleasant to work with. Made everything so easy, and he explained everything to me. I will definitely be coming back!
3/25/2021
William V. VERIFIED CUSTOMER
Chirs helped me and is a great guy !
3/25/2021
Jose Luis. VERIFIED CUSTOMER
The person that helped me was very helpful and nice . Definitely a professional .
3/25/2021
Omar M. VERIFIED CUSTOMER
Hello,
I was beyond satisfied with the customer service I received today. From pulling into the service, where a Honda service man immediately helped me, to Joshua Martinez friendly and professional service made me realize what a great choice I made purchasing a pre certified Honda.
I would gladly come back each and every time my Honda needa service.
Thank you Team Honda.