Very helpful and outstanding follow through good customer service coming in and going out
9/1/2021
Sylvia R. VERIFIED CUSTOMER
Juan and the entire team always make it a pleasant experience. Thank you.
9/1/2021
Carmen W. VERIFIED CUSTOMER
I’m disappointed that the air conditioner does not work in my brand new Honda accord. I’ve had to bring it in twice to have it fixed. The second time, which was today, I was told I need to come back because the dealer needs to order a new condenser for the air conditioner. It’s all really inconvenient considering it’s such a new car from a traditionally very reliable auto maker.
9/1/2021
Barbara B. VERIFIED CUSTOMER
As long as the new alarm doesn't lock down the car again so it has to be towed.
9/1/2021
Laura P. VERIFIED CUSTOMER
Excellent customer service as always!
9/1/2021
Pablo M. VERIFIED CUSTOMER
Samuel did an excellent job answering my questions and went above and beyond to make sure my car was cared for exactly how I wanted. Thanks!
9/1/2021
Bonnie W. VERIFIED CUSTOMER
Always take my card to be serviced at Norm Reeves and i always appreciate their service and speed
9/1/2021
Madeleine K. VERIFIED CUSTOMER
Juan is an asset to your store. He is caring and very professional!
9/1/2021
Denise R. VERIFIED CUSTOMER
Great customer service and helped with all my needs.
9/1/2021
Angela W. VERIFIED CUSTOMER
Quick service, short wait time, and very friendly customer service.
9/1/2021
Monique P. VERIFIED CUSTOMER
Trinity is the best always!!! Always a great and efficient experience working with her.
9/1/2021
Anita R. VERIFIED CUSTOMER
He was very knowledgeable and very honest. Great customer service.
9/1/2021
Kelsey O. VERIFIED CUSTOMER
Joshua was very helpful. He arranged for a loaner when job went over a day.
9/1/2021
Wendy G. VERIFIED CUSTOMER
Anthony Sanchez was a great help. I wanted extra caution taken bc of COVID. He was understanding and compassionate. Accurate timing. He doesn't seem rushed with any of his clients and I witnessed him help another co worker. He's my new favorite. Explained everything and didn't try to sell me anything I didn't need. -Wendy
8/31/2021
Peter P. VERIFIED CUSTOMER
I had wonderful service , All the Honda personnel are very helpful and efficient.
8/31/2021
Aaron E. VERIFIED CUSTOMER
Service was very helpful.
8/31/2021
Melissa L. VERIFIED CUSTOMER
Sam T always delivers amazing customer service !!! Such a great guy all around. From beginning to end Sam is going over exactly everything that is being done to the vehicle. Everyone I refer I tell them to ask for Sam T!
8/31/2021
Lauryn B. VERIFIED CUSTOMER
He was great! The service was the best i’ve had at a dealership, definitely coming back to Mr. Martinez!
8/31/2021
Ramona R. VERIFIED CUSTOMER
Brandon is the BEST and the main reason I am going to your location, I have tried other locations closer to my home and work and I was treated so poorly and each location the service person I talked to was SO RUDE
I will continue to go your location as I am always treated with respect and kindness