Adrian is very pleasant, efficiently addressed my concerns. Very happy with my recent experience at Norm Reese Honda.
1/31/2026
Koritza M. VERIFIED CUSTOMER
Excellent experience
1/31/2026
Jesus G. VERIFIED CUSTOMER
Adrian went above and beyond to make sure my vehicle was properly serviced and provided exceptional customer service, communication and patience. I also appreciate JP the shop foreman for going out of his way to ensure I understood the needs of my vehicle and for offering exceptional customer service as well. I continue to trust norm reeves and their service department team and will continue being a loyal customer, thank you!
1/31/2026
Alex C. VERIFIED CUSTOMER
Always provide great services.
1/30/2026
Andre P. VERIFIED CUSTOMER
Very satisfied with service thanks
1/30/2026
Karl M. VERIFIED CUSTOMER
Diego had answered all my questions for my car and maintenance that it will need in the future.
1/30/2026
Alice C. VERIFIED CUSTOMER
Very good service
Thank you
1/30/2026
Raiza T. VERIFIED CUSTOMER
He was great and very knowledgeable he needs a raise
1/30/2026
Frederick D. VERIFIED CUSTOMER
Good customer service.
1/30/2026
Manuel M. VERIFIED CUSTOMER
Yeah thank you to Gerardo he was helpful and friendly good service
1/29/2026
Paula G. VERIFIED CUSTOMER
Genaro, was very curtieous and professional. My oil change was completed around 45 minutes later. Time is money and worth the experience.
1/29/2026
Fabianni B. VERIFIED CUSTOMER
David was very knowledgeable and super helpful. Thanks David!
1/29/2026
Susan C. VERIFIED CUSTOMER
The reason why I’m a loyal customer of Norm Reeves Honda West Covina is because of the good people and the good service I have been receiving since 2004
1/29/2026
Kennedy Y. VERIFIED CUSTOMER
Trinity was amazing and thorough. She explained everything to me as needed.
1/29/2026
Thomas T. VERIFIED CUSTOMER
I don't know what kind of test was run on my car, but you guys gave me my car in a worse condition than when I left it there.
1/28/2026
Calvin S. VERIFIED CUSTOMER
Taking delivery of the vehicle, the AC did not work. Had to bring it back and get it fixed.
It wasn’t until after the fact I was informed that an add on was included on my vehicle, after clarifying I did not want any add ons for the sake of cost. To accommodate, a rebate was provided.
1/28/2026
Reina H. VERIFIED CUSTOMER
Always a pleasure doing business with Honda Superstore of Covina
1/28/2026
Marielos P. VERIFIED CUSTOMER
Excellent customer service
1/28/2026
Jesus V. VERIFIED CUSTOMER
Ram is the best service advisor I ever hard
1/28/2026
Jesse K. VERIFIED CUSTOMER
They were very helpful and got my car done quickly. Andrew gave all the information I needed and kept me informed.