I am very thankful for the people who helped me with my car’s issue. They went above and beyond to fix some other items that needed repair, which were covered by my extended warranty. I had been going to dealerships closer to my home but have had bad experiences with them in the past. Going forward, I’ll gladly drive the 30 miles with the certainty that I’ll be taken care of. Thank you.
2/2/2026
Joseph P. VERIFIED CUSTOMER
Javier communicated very well everything that my vehicle needed and what will be needed soon. He answered every question I had accurately. Overall very satisfied with his customer service
2/2/2026
Veronica D. VERIFIED CUSTOMER
I always have an awesome visit when it comes to service. Trinity makes sure I am treated right each and every time I come in for service. Thanks again Trinity for ways treating not only me good but all the customers ♥️
2/1/2026
Joy A. VERIFIED CUSTOMER
I dissatisfied because I had a 10:20 appointment and did not leave until 2:20, for them to not hear or fix anything on my car.whats,the point of haveing an appointment when it takes all that time to do nothing.
2/1/2026
David P. VERIFIED CUSTOMER
Samual Tung, and team, at the Norm Reeves Honda Superstore, took excellent care of my car and me! They provided great customer service. Thank you.
2/1/2026
Janey O. VERIFIED CUSTOMER
no comment
2/1/2026
Michelle G. VERIFIED CUSTOMER
Anthony always professional and helpful.
2/1/2026
Miguel O. VERIFIED CUSTOMER
Great Experience 10/10 5 stars????
2/1/2026
Raymond H. VERIFIED CUSTOMER
Great service. Vehicle was ready in a timely manner and recommended repairs were thoroughly explained.
2/1/2026
Monica G. VERIFIED CUSTOMER
Samuel Tung was very helpful and maintained me informed during the whole process. He was very respectful and polite.
2/1/2026
Nikki C. VERIFIED CUSTOMER
Javier's level of expertise and knowledge is nothing that I ever encountered before with visiting the service department at Metro Honda. He speaks to you as a person, and doesn't make you feel like a woman who doesn't know anything. His patience and understanding is very much appreciated. So many other service agents can stand to learn a thing or two from him.
2/1/2026
Leslie G. VERIFIED CUSTOMER
Sam went above and beyond! Great customer service
2/1/2026
Richard B. VERIFIED CUSTOMER
Trinity is excellent!
2/1/2026
Connie D. VERIFIED CUSTOMER
Valerie took care of my car and actually diagnosed it perfectly. I was in 3 weeks ago and had major service done and Valerie was awesome. one week later ended up with starting problems. She said could be the starter and sure enough it was. Very happy with Valerie and the service also. Thank you. Connie D
2/1/2026
Jennifer W. VERIFIED CUSTOMER
Samuel was very kind and helpful and patient with explaining everything to me!
2/1/2026
Susan C. VERIFIED CUSTOMER
Prices too high and service associate did not try to check for coupons or help with savings… BRING SEAN BACK! He was the only associate that truly cared about his customers
2/1/2026
Arnold W. VERIFIED CUSTOMER
Excellent customer Service.
2/1/2026
Edwin M. VERIFIED CUSTOMER
Thank you Sam for the great care and transparency not only in the wait time but in the maintenance needed for my car. Also thank you for the painless warranty change of my battery that I purchased at the dealership last time. I'm glad I decided to buy the battery there. Thank you again!
2/1/2026
Eduardo S. VERIFIED CUSTOMER
Javier was a great help and made the process quick and easy. He also was able to answer my questions on maintenance for my 1st hybrid vehicle.