Parts and labor is to expensive compared to other places. Also what I’m quoted on the phone even after discount never matches on paper when I pick up vehicle. This is 2nd time this has happened. Pricing needs improvement. Quality of work is good. Thank you.
9/21/2022
Jose C. VERIFIED CUSTOMER
…no comment/s right. thanks
9/21/2022
Patricia V. VERIFIED CUSTOMER
Joshua Martinez is the reason why i keep returning to the west covina superstore for all of my family’s honda service we own 3 hondas Going to cerritos location wise would be more convenient but the phenomenal service i get from joshua keeps us returning to west covina He thoroughly explains everything that needs to be done what can wait & explains the multipoint inspection He os definitely a true representation on the helpful honda man in blue
9/21/2022
Eddie N. VERIFIED CUSTOMER
Juan was really friendly
9/21/2022
Giovanni N. VERIFIED CUSTOMER
Was good
9/21/2022
Cristopher R. VERIFIED CUSTOMER
Excellent service, 10’s on all surverys!
9/21/2022
Yolanda Q. VERIFIED CUSTOMER
Thank you Joshua for once again providing superb service!
9/20/2022
Erica A. VERIFIED CUSTOMER
Trinity provided excellent service
9/20/2022
German D. VERIFIED CUSTOMER
Excellent service
9/20/2022
Charles L. VERIFIED CUSTOMER
Carlos Montiel was extremely helpful and gave excellent customer service!
9/20/2022
Refugio A. VERIFIED CUSTOMER
Carlos was very helpful in getting my service completed sooner than expected. When I checked in I told Carlos I was driving to Arizona as soon as the service was completed and would appreciate if it can be completed quicker than promised. Thank you!
9/20/2022
Angela C. VERIFIED CUSTOMER
Brandon always provided excellent service giving prudent advice on what needed to be done and what could be postponed for the next service. He is always ready to help, friendly and courteous.
9/20/2022
Robert S. VERIFIED CUSTOMER
Valentin was a pleasure to work with. He is extremely knowledgeable & provided me amazing customer service. Thank you Valentin for an awesome experience & keep up the great work.
9/20/2022
Vicky M. VERIFIED CUSTOMER
Excellent service thanks
9/20/2022
Raul C. VERIFIED CUSTOMER
am always happy w/the service @ norm Reeves honda west covina that is the reason why I keep on bringing my car when reminder light is on... keep up the good job guys (been coming here for years)
9/20/2022
Don D. VERIFIED CUSTOMER
Very helpful service tech
9/20/2022
Yordi M. VERIFIED CUSTOMER
Excellent work keep up the great customer service
9/20/2022
Maria B. VERIFIED CUSTOMER
Appreciated the discount & the favor (replacing my steering wheel cover with the new one I'd bought there previously)
9/19/2022
Danny M. VERIFIED CUSTOMER
Carlos was professional and friendly. He offered great service and kept me updated with my vehicles progress. Great representative of Honda!