Manuel Montoya provided the best service. He went above and beyond to ensure that I was well-informed of the services my car needed. His communication skills were phenomenal and service was quicker than I’d expected. Overall incredible service, thank you!
3/26/2025
Lisa S. VERIFIED CUSTOMER
Nancy was great & kept me informed. Service was on my recalls were a lot quicker than expected! Only downside is your shuttle only goes 10 miles so I had to stay & wait. I live in Monterey Park so I was over by 1 mile. Would be great if your shuttle went a little farther than 10 miles
3/26/2025
Terry V. VERIFIED CUSTOMER
Experience was great communication was great customer service was great couldnt ask for better!
3/26/2025
Martha G. VERIFIED CUSTOMER
Diego was very helpful,nice, and knowledgeable.
And communicated.
Didn’t waste time and my car was ready within reasonable time.
He was excelente!!
3/26/2025
Evelyn O. VERIFIED CUSTOMER
Trinity is always great!
3/26/2025
Ammiel S. VERIFIED CUSTOMER
Excellent
3/26/2025
Marleni D. VERIFIED CUSTOMER
All are good and friendly
3/26/2025
Laura P. VERIFIED CUSTOMER
Excellent service on time and Trinity Guzman is super nice friendly ??????
Thanks trinity thanks Honda ??????
3/26/2025
Beatriz A. VERIFIED CUSTOMER
Trinity Guzman provided nothing but the best service!
3/26/2025
Ruben D. VERIFIED CUSTOMER
Manny Montoya was incredibly friendly and professional! He was diligent in informing me of what services I might want to consider and was not overbearing when I responded that I was not interested at this time. Moreover, he continued to be friendly and professional after I declined. Mr. Montoya is an outstanding representative for Norm Reeves Honda! We'll be back!
3/26/2025
O'Neil C. VERIFIED CUSTOMER
The two appointments I had prior to today's service were canceled by me due to at least 25 cars in front of me waiting to check in with 3 hour wait. Two days and two trips there wasted.
3/26/2025
Lux S. VERIFIED CUSTOMER
Ok
3/25/2025
Ching H. VERIFIED CUSTOMER
Excellent customer service! Thank you Anthony !
3/25/2025
Isaac G. VERIFIED CUSTOMER
This was my first visit with Andrew Sharma and he was outstanding since the moment he introduced himself. He was very polite and knowledgeable. He answered every question that I had ranging from my service light to my breaks. He was very transparent and professional throughout the entire service for my Civic. Well done Andrew and well done Honda! you’re the man!
3/25/2025
Angela D. VERIFIED CUSTOMER
Good job. Fast service and cordial.
3/25/2025
Patricia W. VERIFIED CUSTOMER
They gave me great service, Valarie gave me excellent service!
3/25/2025
Anastasia W. VERIFIED CUSTOMER
N/A
3/25/2025
Julian P. VERIFIED CUSTOMER
Received the service I was hoping to get. Purchased a used car and wanted to make sure there were no issue. Technicians identified some issues to address and the inspection was thorough. Work was completed in a timely manner and I was keep informed of progress. I will be bringing this vehicle for my routine maintenance going forward.
3/25/2025
Cody C. VERIFIED CUSTOMER
Andrew gave great service, would give him 10/10 across all metrics!