I always make my appointments with Trinity, I believe she is great at what she does and is completely honest with me.
4/10/2025
Ernesto M. VERIFIED CUSTOMER
The service was great but the waiting time was a little to much I had my appointment at 1:30 and they didn’t assist me until 2:30 all this time I was sitting out there for some to help me but besides from this the rest was good hopefully next time I don’t have to wait that much
4/10/2025
Rocio B. VERIFIED CUSTOMER
Excellent
Ty
4/10/2025
Maria S. VERIFIED CUSTOMER
Andrew was knowledgeable about my needs and he was able to explain well what needs to be prioritized. Very helpful in answering all my questions.
4/10/2025
Gary K. VERIFIED CUSTOMER
Joe is a pro
4/10/2025
Jimmy C. VERIFIED CUSTOMER
Nicole was great! Service was fast and efficient. I was in and out in less than an hour.
4/10/2025
Edna F. VERIFIED CUSTOMER
Provided great customer service!
4/10/2025
Alexandro L. VERIFIED CUSTOMER
Nancy was very attentive and answered every question I had.
4/10/2025
Juan P. VERIFIED CUSTOMER
N/a
4/10/2025
Laura P. VERIFIED CUSTOMER
Thank you Manuel for the service you gave me and for the advice to keep my car lasting more years and time to come and very kind person that has patience please that this employee get recognized for his hard-working
4/10/2025
Lucia G. VERIFIED CUSTOMER
Every time I visit your dealer, everyone is very friendly, fast service, they make the difference.
4/9/2025
Manuel S. VERIFIED CUSTOMER
Adrian de la Riva was very informative and simple to explain about the recall
4/9/2025
Thura P. VERIFIED CUSTOMER
Great job
4/9/2025
Chang W. VERIFIED CUSTOMER
Waiting time too long, & service adviser went out,without my vehicle service is ready. To doing recall my vehicle Waiting 4weeks, and doing service at U dealer waiting11:20am to 3:00pm.if I waiting for service man call me,that might 3:40 or4:pm, it was really bad!
4/9/2025
Elizabeth U. VERIFIED CUSTOMER
Excellent service
4/9/2025
Yvonne M. VERIFIED CUSTOMER
You have great service
4/9/2025
Joyce K. VERIFIED CUSTOMER
Trinity Guzman was very helpful and very good at her job.
4/9/2025
Mercedes Y. VERIFIED CUSTOMER
So far this is my 3rd year doing my basic maintenance for my 2022 Honda HRV that I bought brand new at Metro Honda.
It would show in your records who was my first service tech that made the difference and so I returned. The next one was Ram and now it’s Valerie.
One main reason I return is the tech videos the whole car to keep record of the condition brought at the time of service. I am very picky when it comes to my car ever since I owned one. I clean it myself and make sure I do not get scratches as I park away from cars when I can. The video makes me feel safe and expect all technicians to take care of the cars properly aside from doing their correct job be it a basic oil change, installation of basic parts for maintenance like filters. I expect to have my car returned to me in the good and clean condition I left it in their hands. So far so good. Andrew was very helpful as well that even if he is not my service tech he answered my inquiries politely and so willing to help.
If Andrew is still around, I may ask for him in my next service.
4/9/2025
Pamfilo R. VERIFIED CUSTOMER
Ramblin Diego was super helpful and had great customer service! The service was done in a timely manner and he was great with communicating all of the updates and steps!