Over all my help with gentleman that took care of car but his manger did not understand my issue instead blame me the issue which is not right he needs to investigate first before blaming someone I never damaged my car I explain the issue to him
5/31/2025
Richard M. VERIFIED CUSTOMER
Great service !
5/30/2025
Juanita F. VERIFIED CUSTOMER
Was able to get things done fast. Appreciate the good customer service. Anthony Sanchez did a excellent job!
5/30/2025
Angelag G. VERIFIED CUSTOMER
Valerie was very knowledgeable, and honest about the necessity to keep my car in excellent condition and me safe. The day I was there she did not leave for the day as she could have. She wouldn't leave until her customers were taken care of.
5/30/2025
John Z. VERIFIED CUSTOMER
The service woman who help me was extremely professional and understanding.
5/30/2025
Thenisha I. VERIFIED CUSTOMER
Thank you, Andrew, for being polite and caring for your customers.
5/30/2025
Ian L. VERIFIED CUSTOMER
Adrian provided excellent service and problem solving skills, and helped me figure out my alternator had no problems. I had come to norm reeves thinking I needed my alternator replaced, because that's what Autozone had told me. Adrian saved me a chunk of money and demonstrated excellent professionalism
5/30/2025
Haidi C. VERIFIED CUSTOMER
Excelente servicio y atención gracias por todo
5/30/2025
Valerie F. VERIFIED CUSTOMER
Andrew was great! I was in a hurry, and he took care of everything!
5/30/2025
Eric H. VERIFIED CUSTOMER
Alex was super friendly and helpful.
5/30/2025
Samantha F. VERIFIED CUSTOMER
Awesome service, quick and professional. Thank you.
5/30/2025
Colin B. VERIFIED CUSTOMER
Car was fixed quickly
5/30/2025
Zulman Q. VERIFIED CUSTOMER
Valerie was great very helpful and knowledgeable
5/30/2025
Yamileth D. VERIFIED CUSTOMER
Thanks
5/29/2025
Vanessa J. VERIFIED CUSTOMER
Thank you Valerie for your customer service!
5/29/2025
Omar H. VERIFIED CUSTOMER
No comment
5/29/2025
Mila V. VERIFIED CUSTOMER
Valerie was very helpful to me.
5/29/2025
Ricky S. VERIFIED CUSTOMER
Excellent customer service. Andrew was helpful and responsive to my questions. I am very satisfied with the service.
5/29/2025
Liliana C. VERIFIED CUSTOMER
Adrián has provided me one of the best service experience at Norm Reeves. He took my service request and explained everything in detail. I would like to him to help me every time I go. He does a really good job.????