I was very pleased with the service i received from norm reeves and and ms Cabrera was very helpful and very kind overall very great customer service!
I’m very thankful!
6/1/2025
John H. VERIFIED CUSTOMER
Thank you.
6/1/2025
Antonio M. VERIFIED CUSTOMER
Your team is really helpful and it make the service faster the we expect and that's really great I'm grateful for having a good service.
5/31/2025
Sandra M. VERIFIED CUSTOMER
Everything went smoothly and efficient. I liked that very much.
5/31/2025
Rhey V. VERIFIED CUSTOMER
The receptionist was very courteous as well as Nicole Cabrera who went over the job to be done and the items covered by my warranty. Also advised me that my tires will need rotation soon. Also explained how the service department checked the recall and deemed taken care of.
5/31/2025
Yothin C. VERIFIED CUSTOMER
Great job! Fast service.
5/31/2025
Edwin S. VERIFIED CUSTOMER
I’ve been to West Covina Norm Reeves Superstore twice the 1St. Time Adrian De La Riva helped me with a Tire problem and is very helpful and honest. The Second time I came in for an 10,000 mile oil change. Andrew Sharma was my service advisor he got me in changed my oil, did my inspection, advised me I needed new filters and was changed and on my way Your advisers are helpful and honest! Thank YOU Norm Reeves Superstore Covina YOU now have me for YOUR NEW Customer! Edwin S
5/31/2025
Vivian G. VERIFIED CUSTOMER
Everything was good
5/31/2025
Ramy D. VERIFIED CUSTOMER
Joe the service manger is very rude
5/31/2025
David S. VERIFIED CUSTOMER
Got the work done the way I asked and got me in and out promptly!
5/31/2025
Virginia M. VERIFIED CUSTOMER
Genaro was very friendly and helpful. He made my car service a smooth experience!
5/31/2025
Jun C. VERIFIED CUSTOMER
nicole was very helpfull
5/31/2025
Richard F. VERIFIED CUSTOMER
Trinity was very professional and knowledgeable. Excellent customer service. I was VERY SATISFIED!!!
5/31/2025
Yadira M. VERIFIED CUSTOMER
Estoy muy satisfecha con el servicio que el Señor Manuel .
Muchas grscia????
5/31/2025
Maura C. VERIFIED CUSTOMER
I have the best service with Andrew was super patient telling me what my car needs to be done answer her he’s there for sure I will ask for it he’s .#Wonderful, super friendly. I love it.!!!!
5/31/2025
Katryna G. VERIFIED CUSTOMER
Service is always excellent. Friendly staff, they are transparent and clear with info. Love taking my car here.
5/31/2025
Cecilia V. VERIFIED CUSTOMER
Adrian was great. He answered all my questions and was friendly while helping me. The service took less time than I expected. The only thing I noticed was my car wasn’t washed after the service. I haven’t been to your dealership before so not sure if the courtesy car wash is not part of your after service policy.
5/31/2025
Paul S. VERIFIED CUSTOMER
We received a very awesome experience today with Nicole Cabrera. She is very jolly, kind, and accommodating. Service is good and fast. Keep up the good work. Kudos!
5/31/2025
Ashley C. VERIFIED CUSTOMER
Genaro was very kind and informative about the service I needed for my car. It was very appreciated! 10 out of 10!!!!!
5/31/2025
Clyde C. VERIFIED CUSTOMER
Anthony Sanchez is the best service technician I have ever worked with. He stayed on top of everything and kept me informed every step of the way. He was the exact same way the last time my car was in for servicing and A/C issues. I will always request my appointments to be with Anthony.